6.0.0-beta1
7/7/25

[#13165] Outlook 2013 EAS: 'answered' flag does not get synced Horde -> Outlook
Summary Outlook 2013 EAS: 'answered' flag does not get synced Horde -> Outlook
Queue Synchronization
Queue Version Git master
Type Bug
State Not A Bug
Priority 1. Low
Owners mrubinsk (at) horde (dot) org
Requester guenter.bartsch (at) sl-rasch (dot) de
Created 05/06/2014 (4080 days ago)
Due
Updated 05/09/2014 (4077 days ago)
Assigned
Resolved 05/09/2014 (4077 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
05/09/2014 04:08:05 PM guenter (dot) bartsch (at) sl-rasch (dot) de Comment #3 Reply to this comment
thanks for the quick response - at least not we know what the problem is :)
05/09/2014 03:37:32 PM Michael Rubinsky Comment #2
Assigned to Michael Rubinsky
State ⇒ Not A Bug
Reply to this comment
EMails answered in Outlook will have their answered flag synced back 
to the IMAP server (so horde webmail and other clients will see the 
flag set)
Not quite. OL doesn't communicate with the IMAP server at all. Horde 
determines that an incoming EAS message is a reply/forward to an 
existing email (it does this in a number of ways, depending on what 
data is available from the client). Then it saves the reply 
information in the mail log configured in IMP - this is where the time 
data comes from. While Horde also sets a flag on the IMAP server as 
well, this is not involved with the message reply state in EAS.
but it doesn't work in the opposite direction: Outlook will not 
notice via EAS when emails have been answered in webmail / other 
clients.
Horde is sending the required WBXML to OL to indicate the current 
reply state of the email. OL is deciding to ignore this data:

2014-05-09T11:27:03-04:00 DEBUG: [21971] O        <POOMMAIL2:LastVerbExecuted>
2014-05-09T11:27:03-04:00 DEBUG: [21971] O         1
2014-05-09T11:27:03-04:00 DEBUG: [21971] O         
</POOMMAIL2:LastVerbExecuted>
2014-05-09T11:27:03-04:00 DEBUG: [21971] O         
<POOMMAIL2:LastVerbExecutionTime>
2014-05-09T11:27:03-04:00 DEBUG: [21971] O         2014-05-09T15:26:51.000Z
2014-05-09T11:27:03-04:00 DEBUG: [21971] O         
</POOMMAIL2:LastVerbExecutionTime>

A google search for something like "Outlook 2013 message reply state" 
should give you a number of (non-horde) hits describing this problem.

TLDR; We cannot do anything about it.


05/06/2014 09:48:07 PM guenter (dot) bartsch (at) sl-rasch (dot) de Comment #1
Priority ⇒ 1. Low
Patch ⇒ No
Milestone ⇒
Queue ⇒ Synchronization
Summary ⇒ Outlook 2013 EAS: 'answered' flag does not get synced Horde -> Outlook
Type ⇒ Bug
State ⇒ Unconfirmed
Reply to this comment
EMails answered in Outlook will have their answered flag synced back 
to the IMAP server (so horde webmail and other clients will see the 
flag set) but it doesn't work in the opposite direction: Outlook will 
not notice via EAS when emails have been answered in webmail / other 
clients.

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