6.0.0-beta1
7/19/25

[#12738] ActiveSync syncing without email doesn't work with Blackberry 10
Summary ActiveSync syncing without email doesn't work with Blackberry 10
Queue Synchronization
Queue Version Git master
Type Bug
State Resolved
Priority 2. Medium
Owners mrubinsk (at) horde (dot) org
Requester m (at) rcel (dot) cz
Created 10/06/2013 (4304 days ago)
Due
Updated 10/11/2013 (4299 days ago)
Assigned 10/07/2013 (4303 days ago)
Resolved 10/07/2013 (4303 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
10/11/2013 04:21:24 PM Michael Rubinsky Comment #7 Reply to this comment
Note: Seems like it's required to have $conf[activesync][emailsync] 
turned off.
This part is now fixed as well.
10/11/2013 04:20:51 PM Git Commit Comment #6 Reply to this comment
Changes have been made in Git (master):

commit 19efe8dac153be390c624d7e8de8ce4b3fde047c
Author: Michael J Rubinsky <mrubinsk@horde.org>
Date:   Fri Oct 11 12:20:03 2013 -0400

     Don't assume mail API is available.

     Bug: 12738

  .../lib/Horde/Core/Factory/ActiveSyncBackend.php   |    6 ++++++
  1 files changed, 6 insertions(+), 0 deletions(-)

http://git.horde.org/horde-git/-/commit/19efe8dac153be390c624d7e8de8ce4b3fde047c
10/08/2013 05:56:07 PM m (at) rcel (dot) cz Comment #5 Reply to this comment
Verified as working on both real device and simulator.
Note: Seems like it's required to have $conf[activesync][emailsync] 
turned off.

Thanks for such a fast fix.
10/07/2013 02:33:10 PM Michael Rubinsky Comment #4
State ⇒ Resolved
Reply to this comment
Horde_Core 2.9.0
10/07/2013 02:32:02 PM Git Commit Comment #3 Reply to this comment
Changes have been made in Git (master):

commit 95a9a6667dfcac4daa279e5b44a172790caba6d6
Author: Michael J Rubinsky <mrubinsk@horde.org>
Date:   Mon Oct 7 10:29:30 2013 -0400

     Bug: 12738  Always return mail folders, even if the mail api is 
not available.

     Some clients refuse to consider a FOLDERSYNC successful if it is missing
     the INBOX. Send dummy IMAP folders back to allow these devices to connect.

  .../Core/lib/Horde/Core/ActiveSync/Driver.php      |   17 +++++++++--------
  1 files changed, 9 insertions(+), 8 deletions(-)

http://git.horde.org/horde-git/-/commit/95a9a6667dfcac4daa279e5b44a172790caba6d6
10/07/2013 02:27:05 PM Michael Rubinsky Comment #2
State ⇒ Assigned
Assigned to Michael Rubinsky
Reply to this comment
There is nothing wrong with the data being returned from the server. 
It just doesn't contain any email folders. My guess is that the BB10 
requires to see at least the INBOX in order to be considered 
successfully paired. This happens on some Android clients as well.

I'll update the code to return dummy folders when the mail API is not found.
10/06/2013 06:54:44 PM m (at) rcel (dot) cz Comment #1
Priority ⇒ 2. Medium
Type ⇒ Bug
Summary ⇒ ActiveSync syncing without email doesn't work with Blackberry 10
Queue ⇒ Synchronization
Milestone ⇒
Patch ⇒ No
New Attachment: as-logs.zip Download
State ⇒ Unconfirmed
Reply to this comment
I use the latest stable (up to this moment) version of Horde Groupware 
5.1.2. ActiveSync works great for me on various platforms (Windows 
Mobile, Symbian/Nokia, native/Touchdown on Android) but I can't make 
it work with newly purchased Blackberry Q10.

According to wiki pages it should work. I do not sync email because I 
only use Groupware suite but even with Email sync support turned on it 
won't work.

I attached ActiveSync logs from both real device and simulator. The 
problem can be duplicated on simulator exactly the same.

ActiveSync client on BB doens't report any error. There is no 
difference if I turn syncing of emails on or off in the client.
The only error I can see is that if I enable email support, folder 
browsing dialog reports "Unable to find folders for this account. 
Please try again later.".

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