| Summary | Message reply/forward result in an http500 error when using BlackBerry 10 as a client |
| Queue | Synchronization |
| Queue Version | Git master |
| Type | Bug |
| State | Resolved |
| Priority | 1. Low |
| Owners | mrubinsk (at) horde (dot) org |
| Requester | me (at) matthills (dot) ca |
| Created | 07/01/2013 (4390 days ago) |
| Due | |
| Updated | 07/02/2013 (4389 days ago) |
| Assigned | |
| Resolved | 07/02/2013 (4389 days ago) |
| Github Issue Link | |
| Github Pull Request | |
| Milestone | |
| Patch | No |
State ⇒ Resolved
commit 35d7d3f2a6ab37e243ad94709a565ac3b2f45a3e
Author: Michael J Rubinsky <mrubinsk@horde.org>
Date: Mon Jul 1 20:15:25 2013 -0400
Bug: 12422Fix SmartReply/SmartForward commands for certain clients.Fixes the smart commands when the client does not send Wbxml.
.../lib/Horde/ActiveSync/Request/SmartForward.php | 3 ++-
.../lib/Horde/ActiveSync/Request/SmartReply.php | 3 ++-
2 files changed, 4 insertions(+), 2 deletions(-)
http://git.horde.org/horde-git/-/commit/35d7d3f2a6ab37e243ad94709a565ac3b2f45a3e
Priority ⇒ 1. Low
New Attachment: failtoreply.txt
Patch ⇒ No
Milestone ⇒
Queue ⇒ Synchronization
Summary ⇒ Message reply/forward result in an http500 error when using BlackBerry 10 as a client
Type ⇒ Bug
State ⇒ Unconfirmed
When a user attempts to reply to or forward an email using a
Blackberry 10 device it fails.
Using an IMAP client works successfully.
Summary of issue
After attempted to reply to an issue the webserver reports an http 500
error and the horde AS log reports that it was unable to find the
mailbox for the user
==> tmp/horde/horde/log/BB22FFFFFF.txt <==
2013-07-01T19:00:40+00:00 DEBUG: [18133] SMARTREPLY request received
for user testuser
2013-07-01T19:00:40+00:00 INFO: [18133] Device entry exists for
BB22FFFFFF, updating userAgent and version.
2013-07-01T19:00:40+00:00 INFO: [18133] Request being handled for
device: BB22FFFFFF Supporting protocol version: 12.1
2013-07-01T19:00:40+00:00 ERR: Unable to fetch message: Could not open
mailbox "8a1de8e6".
2013-07-01T19:00:40+00:00 DEBUG: [18133] O <ComposeMail:SmartReply>
2013-07-01T19:00:40+00:00 DEBUG: [18133] O <ComposeMail:Status>
2013-07-01T19:00:40+00:00 DEBUG: [18133] O 121
2013-07-01T19:00:40+00:00 DEBUG: [18133] O </ComposeMail:Status>
==> /var/log/apache2/domain.com/access.log <==
192.168.0.100 - testuser [01/Jul/2013:23:00:40 +0400] "POST
/Microsoft-Server-ActiveSync?Cmd=SmartReply&DeviceType=BlackBerry&User=testuser&DeviceId=BB22FFFFFF&SaveInSent=T&CollectionId=8a1de8e6&ItemId=75 HTTP/1.1" 500 576 "-"
"RIM-Z10-STL100-3/10.1.0.1720"
note* I can reproduce this 100% of the time when.
new sent mail from the Blackberry works fine, it is only replies fail.
Other Acitvesync devices work fine for this user.
Environment Details
horde version 5.1.2.git (did a pull this afternoon)
dovecot IMAPd