Tickets :: [#12171] ActiveSync and Nokia N900: New contact is ignored

6.0.0-beta1

7/5/25

Summary	ActiveSync and Nokia N900: New contact is ignored
Queue	Synchronization
Queue Version	Git master
Type	Bug
State	Not A Bug
Priority	1. Low
Owners	mrubinsk (at) horde (dot) org
Requester	thomas.jarosch (at) intra2net (dot) com
Created	04/10/2013 (4469 days ago)
Due
Updated	04/16/2013 (4463 days ago)
Assigned	04/11/2013 (4468 days ago)
Resolved	04/15/2013 (4464 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

04/16/2013 09:32:41 PM	Git Commit	Comment #11	Reply to this comment
Changes have been made in Git (master): commit c363c49c2d2a553fa1005fe4de0cddbdef8dba59 Author: Michael J Rubinsky <mrubinsk@horde.org> Date: Tue Apr 16 17:00:35 2013 -0400 ~~Bug: 12171~~ Set logger on importer. .../lib/Horde/ActiveSync/Request/Base.php \| 1 + 1 files changed, 1 insertions(+), 0 deletions(-) http://git.horde.org/horde-git/-/commit/c363c49c2d2a553fa1005fe4de0cddbdef8dba59

04/16/2013 09:01:14 PM	Git Commit	Comment #10	Reply to this comment
Changes have been made in Git (FRAMEWORK_5_0): commit d68a900b79c6c7d3d3d2a28d5179f75fba58d1b9 Author: Michael J Rubinsky <mrubinsk@horde.org> Date: Tue Apr 16 17:00:35 2013 -0400 ~~Bug: 12171~~ Set logger on importer. .../lib/Horde/ActiveSync/Request/Base.php \| 1 + 1 files changed, 1 insertions(+), 0 deletions(-) http://git.horde.org/horde-git/-/commit/d68a900b79c6c7d3d3d2a28d5179f75fba58d1b9

04/16/2013 02:50:09 PM	Thomas Jarosch	Comment #9	Reply to this comment
The new logger introduced a new problem: [Tue Apr 16 16:36:21 2013] [error] [client 172.17.2.102] PHP Fatal error: Call to a member function err() on a non-object in /datastore/DEVEL/horde/framework/ActiveSync/lib/Horde/ActiveSync/Connector/Importer.php on line 153 This is on FRAMEWORK_5 code. Looks like the _logger object is not set yet. I've added a Horde::debug() statement so I can show you a backtrace: Backtrace: 1. Horde_Rpc_ActiveSync->getResponse() /datastore/DEVEL/horde/horde/rpc.php:156 2. Horde_ActiveSync->handleRequest() /datastore/DEVEL/horde/framework/Rpc/lib/Horde/Rpc/ActiveSync.php:141 3. Horde_ActiveSync_Request_Base->handle() /datastore/DEVEL/horde/framework/ActiveSync/lib/Horde/ActiveSync.php:647 4. Horde_ActiveSync_Request_Sync->_handle() /datastore/DEVEL/horde/framework/ActiveSync/lib/Horde/ActiveSync/Request/Base.php:218 5. Horde_ActiveSync_Request_Sync->_parseSyncFolders() /datastore/DEVEL/horde/framework/ActiveSync/lib/Horde/ActiveSync/Request/Sync.php:217 6. Horde_ActiveSync_Request_Sync->_parseSyncCommands() /datastore/DEVEL/horde/framework/ActiveSync/lib/Horde/ActiveSync/Request/Sync.php:973 7. Horde_ActiveSync_Connector_Importer->importMessageChange() /datastore/DEVEL/horde/framework/ActiveSync/lib/Horde/ActiveSync/Request/Sync.php:1144 8. Horde::debug() /datastore/DEVEL/horde/framework/ActiveSync/lib/Horde/ActiveSync/Connector/Importer.php:155

04/15/2013 02:32:25 PM	Michael Rubinsky	State ⇒ Not A Bug

04/15/2013 10:39:02 AM	Thomas Jarosch	Comment #8	Reply to this comment
I've added some logging to that method to better determine why it exists. See if you can it to happen again. I've tried to clear all contacts -> sync -> create "first" contact and I've also re-configured the ActiveSync account. Couldn't trigger it again. Let's close this issue for now. We have the new logging in place should I happen again.

04/12/2013 02:24:47 PM	Git Commit	Comment #7	Reply to this comment
Changes have been made in Git (FRAMEWORK_5_0): commit d2216974b4a39d3f1a6aa8b5dfb4456ad66d2efd Author: Michael J Rubinsky <mrubinsk@horde.org> Date: Fri Apr 12 09:37:02 2013 -0400 Add some logging to track down import failures. See ~~Bug: 12171~~ .../lib/Horde/ActiveSync/Connector/Importer.php \| 15 ++++++++++++++- 1 files changed, 14 insertions(+), 1 deletions(-) http://git.horde.org/horde-git/-/commit/d2216974b4a39d3f1a6aa8b5dfb4456ad66d2efd

04/12/2013 01:38:59 PM	Michael Rubinsky	Comment #6	Reply to this comment
I've added some logging to that method to better determine why it exists. See if you can it to happen again.

04/12/2013 01:38:11 PM	Git Commit	Comment #5	Reply to this comment
Changes have been made in Git (master): commit d7ef6c9762ad2cd6c829051b71f727f904d44fd3 Author: Michael J Rubinsky <mrubinsk@horde.org> Date: Fri Apr 12 09:37:02 2013 -0400 Add some logging to track down import failures. See ~~Bug: 12171~~ .../lib/Horde/ActiveSync/Connector/Importer.php \| 15 ++++++++++++++- 1 files changed, 14 insertions(+), 1 deletions(-) http://git.horde.org/horde-git/-/commit/d7ef6c9762ad2cd6c829051b71f727f904d44fd3

04/11/2013 04:24:35 PM	Thomas Jarosch	Comment #4	Reply to this comment
I've analyzed the log file again. What I'm missing for the ignored contact is something like this: 2013-04-11T17:38:23+02:00 DEBUG: [24359] I </Data> 2013-04-11T17:38:23+02:00 DEBUG: [24359] Horde_Core_ActiveSync_Driver::changeMessage(@Contacts@, ...) 2013-04-11T17:38:24+02:00 DEBUG: [24359] Horde_Core_ActiveSync_Driver::_smartStatMessage(@Contacts@, 5166d8f0-2aac-4a78-9c2e-5f27ac10017b) Looking at the importMessageChange() code, there are a few places where it returns from the function without logging it. Not sure if it's worth the effort to add logging there, it's basically the dummy folder and duplicate detection.

04/11/2013 02:51:53 PM	Thomas Jarosch	Comment #3	Reply to this comment
The only thing remotely odd that I see is the contact that didn't sync does not contain any data, other than the name, where the one that did sync contains an email address. That being said, creating a new contact containing only a name works fine for me here. Yes, I've noticed that too and created a third contact later on. This third contact only contained a name and worked too. I'll try to reset the device and see if I can reproduce it. Thanks for checking the log though!

04/11/2013 02:46:15 PM	Michael Rubinsky	Comment #2 State ⇒ Feedback Assigned to Michael Rubinsky	Reply to this comment
The only thing remotely odd that I see is the contact that didn't sync does not contain any data, other than the name, where the one that did sync contains an email address. That being said, creating a new contact containing only a name works fine for me here.

04/11/2013 02:43:13 PM	Michael Rubinsky	Version ⇒ Git master Queue ⇒ Synchronization

04/10/2013 03:14:17 PM	Thomas Jarosch	Comment #1 Priority ⇒ 1. Low State ⇒ Unconfirmed New Attachment: n900_contact_log.txt.gz Patch ⇒ No Milestone ⇒ Queue ⇒ Horde Framework Packages Summary ⇒ ActiveSync and Nokia N900: New contact is ignored Type ⇒ Bug	Reply to this comment
Hi, I still have this dinosaur of a Nokia N900 for testing with ActiveSync. I've added a contact on the phone and it was ignored by ActiveSync. Before submitting this ticket I've added another contact and it synced fine. Attached is the log file, the missing contact is "N900 test Testme", the other one is "N900 second test". Bug on the device? Cheers, Thomas