Tickets :: [#12066] Server unable to generate the message list

6.0.0-alpha14

7/3/25

Summary	Server unable to generate the message list
Queue	IMP
Queue Version	5.0.24
Type	Bug
State	Not A Bug
Priority	1. Low
Owners
Requester	bsoundarajan (at) gmail (dot) com
Created	02/23/2013 (4513 days ago)
Due
Updated	02/25/2013 (4511 days ago)
Assigned	02/24/2013 (4512 days ago)
Resolved	02/25/2013 (4511 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

02/25/2013 04:34:15 AM	Michael Slusarz	State ⇒ Not A Bug

02/25/2013 04:29:50 AM	bsoundarajan (at) gmail (dot) com	Comment #7	Reply to this comment
HI, Please close this ticket. Its a configuration issue in the mysql. thanks But for 25 messages with attachment in inbox takes around 2 min to display. And this is not in the case of Traditional view. In traditional view i am able to see all 3000 odd emails. ?? That doesn't matter at all. Check your mysql logs.

02/24/2013 12:15:20 PM	Jan Schneider	Comment #6 State ⇒ Feedback	Reply to this comment
But for 25 messages with attachment in inbox takes around 2 min to display. And this is not in the case of Traditional view. In traditional view i am able to see all 3000 odd emails. ?? That doesn't matter at all. Check your mysql logs.

02/24/2013 06:05:56 AM	bsoundarajan (at) gmail (dot) com	Comment #5	Reply to this comment
But for 25 messages with attachment in inbox takes around 2 min to display. And this is not in the case of Traditional view. In traditional view i am able to see all 3000 odd emails. ?? [Show Quoted Text - 12 lines][Hide Quoted Text] 2013-02-23T19:59:28+05:30 EMERG: HORDE [imp] SQLSTATE[HY000]: General error: 2006 MySQL server has gone away [pid 18450 on line 65 of "/usr/share/pear/Horde/Db/Adapter/Pdo/Base.php"] So what is happening to your MySQL server? This doesn't look like a Horde/IMP issue (if the DB server suddenly stops responding in the middle of a request, and information is needed from the DB, there's not much Horde/IMP can do). Unless you can tie the DB failure to something that Horde/IMP is specifically doing wrong, this ticket will be closed -- especially since this is IMP 5, which we are no longer maintaining for bug fixes.

02/24/2013 05:58:39 AM	Michael Slusarz	Comment #4	Reply to this comment
2013-02-23T19:59:28+05:30 EMERG: HORDE [imp] SQLSTATE[HY000]: General error: 2006 MySQL server has gone away [pid 18450 on line 65 of "/usr/share/pear/Horde/Db/Adapter/Pdo/Base.php"] So what is happening to your MySQL server? This doesn't look like a Horde/IMP issue (if the DB server suddenly stops responding in the middle of a request, and information is needed from the DB, there's not much Horde/IMP can do). Unless you can tie the DB failure to something that Horde/IMP is specifically doing wrong, this ticket will be closed -- especially since this is IMP 5, which we are no longer maintaining for bug fixes.

02/24/2013 05:49:19 AM	bsoundarajan (at) gmail (dot) com	Comment #3 New Attachment: imp.log	Reply to this comment
To further debug this issue, we need details of the IMP -> IMAP/POP communication. Application uses IMAP connection To enable debugging, see instructions contained in imp/config/backends.php (the 'debug' config parameter). Debugging should not be enabled on a production server, Attach/post only the portion of the log that directly deals with the problem reported (it may be simplest to clear the log file and then perform the event that causes the error). Attached imp log please check. I dont see any error message in the log file 2013-02-23T19:59:26+05:30 DEBUG: HORDE [imp] Max memory usage: 23330816 bytes [pid 25278 on line 476 of "/usr/share/pear/Horde/Registry.php"] 2013-02-23T19:59:28+05:30 EMERG: HORDE [imp] SQLSTATE[HY000]: General error: 2006 MySQL server has gone away [pid 18450 on line 65 of "/usr/share/pear/Horde/Db/Adapter/Pdo/Base.php"]

02/23/2013 10:31:38 PM	Michael Slusarz	Comment #2 Priority ⇒ 1. Low	Reply to this comment
To further debug this issue, we need details of the IMP -> IMAP/POP communication. To enable debugging, see instructions contained in imp/config/backends.php (the 'debug' config parameter). Debugging should not be enabled on a production server, Attach/post only the portion of the log that directly deals with the problem reported (it may be simplest to clear the log file and then perform the event that causes the error).

02/23/2013 05:02:58 PM	bsoundarajan (at) gmail (dot) com	Comment #1 Priority ⇒ 3. High Type ⇒ Bug Summary ⇒ Server unable to generate the message list Queue ⇒ IMP Milestone ⇒ Patch ⇒ No State ⇒ Unconfirmed	Reply to this comment
Hi. Mails are not getting displayed in inbox. The overall mails in the inbox is 3829. It happens only in dynamic view. Analyzed the log files it says "Error: 2600 mysql server has gone away." I am able to see mails in the traditional view. Note: It struck in the ajax call listmailboxes. Thanks