Summary | ActiveSync problem |
Queue | Horde Framework Packages |
Queue Version | Git master |
Type | Bug |
State | Not A Bug |
Priority | 1. Low |
Owners | mrubinsk (at) horde (dot) org |
Requester | leena.heino (at) uta (dot) fi |
Created | 12/04/2012 (4594 days ago) |
Due | |
Updated | 12/07/2012 (4591 days ago) |
Assigned | 12/04/2012 (4594 days ago) |
Resolved | 12/07/2012 (4591 days ago) |
Github Issue Link | |
Github Pull Request | |
Milestone | |
Patch | No |
various testing or group calendar purposes. For some reason Kronolith
changed the default calendar to the one that contained only those two
entries.
Once I changed default calendar in Kronolith back to the calendar I
use daily then all the calendar entries showed up in the devices.
If for some reason this happens to someone else:
1. Check from the Kronolith settings that default calendar setting is
the primary calendar you use
2. If necessary change the default calendar entry
3. Force reprovisioning or full sync of the device by removing device
entry from ActiveSync Device Administration
the same way as iOS 6 devices:
email sync works, contacs sync works, calendar sync only sync those
same two entries as if nothing else exists in kronolith.
bug 11832.The problems of syncing calendar entries still exists with iOS.
Reprovisioning only seems to produce log with those same two entries.
Even if calendar entries on the server have changed and new entries
have been added.
New Attachment: log3.zip
clears its calendar and any caches it might use in the server and
syncs all the calendar entries it can.
from Horde using either the user's ActiveSync devices prefs or the
administrative ActiveSync device page.
and forcing it to do full sync. Now that device also syncs only those
two entries. Just like the iOS device that broke earlier. Even the
sync log is the same only difference is device id.
Also the N8 that seemed to work does not work anymore. The device only
shows errors about not being able to contact Exchange server. I
attached the sync log.
clears its calendar and any caches it might use in the server and
syncs all the calendar entries it can.
from Horde using either the user's ActiveSync devices prefs or the
administrative ActiveSync device page.
its calendar and any caches it might use in the server and syncs all
the calendar entries it can.
State ⇒ No Feedback
same. I cannot reproduce this on any of my devices which include
various Android and iOS versions.
Without further logs, there is not much we can do to help. There have
been a number of small bugfixes in Git recently regarding ActiveSync,
so it's possible your issue(s) are fixed.
If you are able to provide a log while you can reproduce the errors,
you may reopen the ticket. For now, I am marking as No Feedback.
the calendar shows all the entries.
Also, I would need the log from the initial sync. This log only
contains data after all the entries are already sent to the device.
both have the same settings and configuration only difference is that
one is iPhone and the other is iPad.
The Nokia N8 seems to think that for some reason it cannot contact the
Exchange server. It does this periodically.
Unfortunately I cannot provide the initial log for the iOS or the
Nokia device that seems to work. The only logs I have are the ones I
attached earlier.
the calendar shows all the entries.
I would need the log from the initial sync. This log only contains
data after all the entries are already sent to the device.
New Attachment: log2.zip
and later. Do you have more than two events after 11/6?
Can you provide a sync log from one of your devices that is working
as you expect it to?
Attached is a log entry from a device that seems to work or at least
the calendar shows all the entries.
and later. Do you have more than two events after 11/6?
Can you provide a sync log from one of your devices that is working as
you expect it to?
New Attachment: log.zip
Please indicate exactly what is not working and provide a full synclog.
- Nokia N8, all the calendar entries within the month are synced and
shown correctly
- iPhone with iOS 6.0.1, only the two latest entries made with that
device are shown with ActiveSync, no other events are shown.
All the calendar Entries are shown correctly in Kronolith.
The problem is that until a couple of days ago ActiveSync used to work
with iPhone.
I have recreated ActiveSync account in iPhone -> It only syncs and
shows the last two entries
I have deleted the device in Horde ActiveSync panel -> It only syncs
or shows the last two entries
State ⇒ Feedback
Assigned to Michael Rubinsky
Please indicate exactly what is not working and provide a full synclog.
Priority ⇒ 1. Low
State ⇒ Unconfirmed
Patch ⇒ No
Milestone ⇒
Summary ⇒ ActiveSync problem
Type ⇒ Bug
Queue ⇒ Horde Framework Packages
following entry:
2012-12-04T17:18:56+02:00 DEBUG: I <GetChanges/>
2012-12-04T17:18:56+02:00 DEBUG: I <WindowSize>
2012-12-04T17:18:56+02:00 ERR: Unmatched content:
2012-12-04T17:18:56+02:00 ERR: Array
(
[1] => 1
[2] => WindowSize
[4] => 1
)
2012-12-04T17:18:56+02:00 DEBUG: I 25
2012-12-04T17:18:56+02:00 DEBUG: I </WindowSize>
Tested device: iOS 6.0.1