Tickets :: [#10566] Setting Horde to Auto Submit to Whups generates white screen

6.0.0-alpha14

7/3/25

Summary	Setting Horde to Auto Submit to Whups generates white screen
Queue	Whups
Queue Version	2.0-ALPHA1
Type	Bug
State	Resolved
Priority	1. Low
Owners	jan (at) horde (dot) org
Requester	simon (at) simonandkate (dot) net
Created	09/28/2011 (5027 days ago)
Due
Updated	10/03/2011 (5022 days ago)
Assigned
Resolved	10/03/2011 (5022 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

10/03/2011 05:18:07 PM	Jan Schneider	Assigned to Jan Schneider State ⇒ Resolved

10/03/2011 05:17:48 PM	Git Commit	Comment #3	Reply to this comment
Changes have been made in Git for this ticket: [jan] Don't access protected properties in the addTicket/updateTicket API methods (~~Bug #10566~~). 3 files changed, 9 insertions(+), 5 deletions(-) http://git.horde.org/horde-git/-/commit/b01f1ecb2b721a80f78f9518bb8c520e7436849d

09/28/2011 03:01:33 PM	simon (at) simonandkate (dot) net	Comment #2	Reply to this comment
[Show Quoted Text - 14 lines][Hide Quoted Text] [Wed Sep 28 22:06:59 2011] [error] [client 192.168.1.155] PHP Fatal error: Cannot access protected property Whups_Form_Ticket_CreateStepThree::$_errors in /var/www/horde4/whups/lib/Api.php on line 162, referer: https://mail.simonandkate.net/services/problem.php?return_url=https%3A%2F%2Fmail.simonandkate.net%2Fservices%2Fportal%2F Relevant part of Horde Config is: $conf['problems']['ticket_params'] = array('queue' => 1, 'state' => 1, 'priority' => 1, 'type' => 1); $conf['problems']['tickets'] = true; $conf['problems']['attachments'] = true; I have checked the SQL numbers. I should be clearer. I can config Horde to use Whups fine, but then trying to actually submit a problem fails to white screen and the Apache error noted.

09/28/2011 02:59:13 PM	simon (at) simonandkate (dot) net	Comment #1 Priority ⇒ 1. Low Patch ⇒ No Milestone ⇒ Queue ⇒ Whups Summary ⇒ Setting Horde to Auto Submit to Whups generates white screen Type ⇒ Bug State ⇒ Unconfirmed	Reply to this comment
[Wed Sep 28 22:06:59 2011] [error] [client 192.168.1.155] PHP Fatal error: Cannot access protected property Whups_Form_Ticket_CreateStepThree::$_errors in /var/www/horde4/whups/lib/Api.php on line 162, referer: https://mail.simonandkate.net/services/problem.php?return_url=https%3A%2F%2Fmail.simonandkate.net%2Fservices%2Fportal%2F Relevant part of Horde Config is: $conf['problems']['ticket_params'] = array('queue' => 1, 'state' => 1, 'priority' => 1, 'type' => 1); $conf['problems']['tickets'] = true; $conf['problems']['attachments'] = true; I have checked the SQL numbers.