6.0.0-beta1
7/4/25

[#10560] Comment for: #10556
Summary Comment for: #10556
Queue Whups
Queue Version Git master
Type Bug
State Duplicate
Priority 1. Low
Owners
Requester szimszon (at) oregpreshaz (dot) eu
Created 09/28/2011 (5028 days ago)
Due
Updated 09/28/2011 (5028 days ago)
Assigned
Resolved 09/28/2011 (5028 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
09/28/2011 01:34:10 PM Jan Schneider State ⇒ Duplicate
 
09/28/2011 01:18:39 PM szimszon (at) oregpreshaz (dot) eu Comment #2 Reply to this comment
Could be closed. I was able to comment on 10556. Thanks.
09/28/2011 10:12:28 AM szimszon (at) oregpreshaz (dot) eu Comment #1
State ⇒ Unconfirmed
Priority ⇒ 1. Low
Type ⇒ Bug
Summary ⇒ Comment for: #10556
Queue ⇒ Whups
Milestone ⇒
Patch ⇒ No
Reply to this comment
Comment for: #10556 can't comment on any ticket :( related #10559


I installed Horde Groupware Webmail Edition 4.0.3 with pear install to 
a separate PEAR. It works great.

I downloaded the whups from 
http://ftp.horde.org/pub/snaps/latest/whups-git.tar.gz and gunzipped 
to the horde dir next to IMP, Turba...

On the admin page I clicked the Whups' db outdated link to create the 
db. It's actually done. I clicked the config link and save it. The odd 
is that I got a "Nincs még konfiguráció, generáljon egyet." something 
like "There is no config, click to generate one" but I have a conf.php 
in whups/config dir...

<?php
/* CONFIG START. DO NOT CHANGE ANYTHING IN OR AFTER THIS LINE. */
$conf['tickets']['params']['driverconfig'] = 'horde';
$conf['tickets']['driver'] = 'Sql';
$conf['guests']['captcha'] = false;
$conf['mail']['reply'] = false;
$conf['mail']['include_headers'] = false;
$conf['mail']['commenthistory'] = 'new';
$conf['mail']['link_attach'] = false;
$conf['mail']['incl_resp'] = true;
$conf['mail']['server_name'] = '127.0.0.1';
$conf['mail']['server_port'] = 80;
$conf['prefs']['autolink_terms'] = 'bug|ticket|issue';
$conf['prefs']['assign_all_groups'] = false;
$conf['menu']['apps'] = array();
$conf['states']['1']['name'] = 'Unconfirmed';
$conf['states']['1']['desc'] = 'A ticket has been reported but not yet 
analyzed';
$conf['states']['1']['category'] = 'unconfirmed';
$conf['states']['1']['active'] = 'active';
$conf['states']['2']['name'] = 'Accepted';
$conf['states']['2']['desc'] = 'The ticket has been analyzed and 
accepted as valid.';
$conf['states']['2']['category'] = 'new';
$conf['states']['2']['active'] = 'active';
$conf['states']['3']['name'] = 'Assigned';
$conf['states']['3']['desc'] = 'Someone has accepted responsibility 
for the ticket.';
$conf['states']['3']['category'] = 'assigned';
$conf['states']['3']['active'] = 'active';
$conf['states']['4']['name'] = 'Resolved';
$conf['states']['4']['desc'] = 'The ticket has been resolved.';
$conf['states']['4']['category'] = 'resolved';
$conf['states']['4']['active'] = 'active';
$conf['states']['5']['name'] = 'Canceled';
$conf['states']['5']['desc'] = 'The ticket is no longer valid for one 
reason or another.';
$conf['states']['5']['category'] = 'resolved';
$conf['states']['5']['active'] = 'active';
$conf['states']['6']['active'] = 'inactive';
$conf['states']['7']['active'] = 'inactive';
$conf['states']['8']['active'] = 'inactive';
$conf['priorities']['1']['name'] = '1. Low';
$conf['priorities']['1']['desc'] = 'This is a very low priority ticket';
$conf['priorities']['1']['active'] = 'active';
$conf['priorities']['2']['name'] = '2. Medium';
$conf['priorities']['2']['desc'] = 'This is an important task, but not 
urgent.';
$conf['priorities']['2']['active'] = 'active';
$conf['priorities']['3']['name'] = '3. High';
$conf['priorities']['3']['desc'] = 'This ticket is very urgent';
$conf['priorities']['3']['active'] = 'active';
$conf['priorities']['4']['active'] = 'inactive';
$conf['priorities']['5']['active'] = 'inactive';
$conf['priorities']['6']['active'] = 'inactive';
/* CONFIG END. DO NOT CHANGE ANYTHING IN OR BEFORE THIS LINE. */

I can administer the whups can create ticket and if I update I got a 
message that the ticket was updated. But nothing happened :(

What should I send to you to sort it out?
Cannot reproduce. Neither the error from the logs, nor the failed 
updating of tickets.
What exactly is your setup, and what exactly do you do (responsible 
users, permissions, current user, etc)?

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