Summary | Add queue name to email header |
Queue | Whups |
Queue Version | 1.0 |
Type | Enhancement |
State | Accepted |
Priority | 1. Low |
Owners | |
Requester | adam (at) imedmobility (dot) com |
Created | 03/31/2009 (5888 days ago) |
Due | |
Updated | 04/26/2010 (5497 days ago) |
Assigned | |
Resolved | |
Milestone | |
Patch | No |
Summary ⇒ Add queue name to email header
State ⇒ Accepted
your case, why don't you simply create aliases (or cronjobs) for all
queue addresses to use mail-filter.php?
[Tickets
#101] Re: kersey picklist problemsWe are small organization with 4 queue's setup. The preference is to
have everyone receive updates on all tickets. Right now, the queue's
owner email is "sender" of an ticket update. My mail client organizes
this locally into respective folder. If I turned on the reply to
email feature, my understand is that a special email account must be
create for horde to monitor and process replies. If I switch to a
unified sender email address, I will no longer be able to filter off
sender email address. There is also currently no other info in whups
email notification header that I can use to filter off of in regards
to queue identification. Such a thing could be accomplished with
either modifying generated subject line, or inserting a custom mail
header(not really sure if standard compliant).
State ⇒ Feedback
Priority ⇒ 1. Low
Type ⇒ Enhancement
Summary ⇒ Change in email reply to ticket behavior - include orginating queue name
Queue ⇒ Whups
Milestone ⇒
Patch ⇒ No
State ⇒ New
originating queue name. This way, you can turn on the email reply to
ticket feature, and still use a mail clients-side filter to organize
email sent from whups notification.