| Summary | Remove responsible users setting, in favor of watchers and assignees |
| Queue | Whups |
| Queue Version | HEAD |
| Type | Enhancement |
| State | Accepted |
| Priority | 1. Low |
| Owners | |
| Requester | chuck (at) horde (dot) org |
| Created | 11/17/2008 (6022 days ago) |
| Due | |
| Updated | 11/18/2008 (6021 days ago) |
| Assigned | |
| Resolved | |
| Milestone | |
| Patch | No |
or "take the ticket", even if he has no general "assign" permission
(that is: he cannot assign a ticket to others)? This could help to
avoid the need that someone with higher permission has to assign a
ticket.
State ⇒ Accepted
Priority ⇒ 1. Low
Type ⇒ Enhancement
Summary ⇒ Remove responsible users setting, in favor of watchers and assignees
Queue ⇒ Whups
Milestone ⇒
Patch ⇒ No
- needing to add someone to a queue that they already have access to
just to assign them a ticket doesn't make sense. It does make sense to
have a default set of users that get email about tickets in a queue,
but it seems like having a "watch queue" setting (similar to watch
ticket) fits that better.