Tickets :: [#8560] Malformed "To" or "from" field prevents entire mailbox display

6.0.0-alpha12

6/12/25

Summary	Malformed "To" or "from" field prevents entire mailbox display
Queue	DIMP
Queue Version	1.1.2
Type	Bug
State	Not A Bug
Priority	2. Medium
Owners
Requester	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk
Created	09/08/2009 (5756 days ago)
Due	09/11/2009 (5753 days ago)
Updated	09/16/2009 (5748 days ago)
Assigned	09/08/2009 (5756 days ago)
Resolved	09/16/2009 (5748 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

09/16/2009 09:19:58 AM	Jan Schneider	Comment #12 State ⇒ Not A Bug	Reply to this comment
Not reproducable.

09/08/2009 03:30:17 PM	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk	Comment #11	Reply to this comment
Have you been able to replicate the error? Of course not, how should I? This is the most basic feature of the webmail, it would be pretty bad if it was reproducable for anyone. This is a local problem of your system. It would be very bad if this was reproducable - which is why i logged the fault. My webserver has been running Horde for more than 5 years without this problem ever cropping up. We moved over to the new version a couple of months back, and this problem has appeared. It's not a small bug - It cripples user mailboxes until an engineer can go through each of their emails to see which one(s) are breaking IMP/DIMP. I'm doing everything at my end that you've requested, because this needs to be fixed. If someone could send an email to themselves and @domain.com to see if this is a problem with horde, or just my system, it would be appreciated. Thanks

09/08/2009 03:13:31 PM	Jan Schneider	Comment #10	Reply to this comment
Have you been able to replicate the error? Of course not, how should I? This is the most basic feature of the webmail, it would be pretty bad if it was reproducable for anyone. This is a local problem of your system.

09/08/2009 03:05:24 PM	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk	Comment #9	Reply to this comment
The Horde log is now running. But no errors are being logged - Just login and logout information. Have you been able to replicate the error?

09/08/2009 02:16:58 PM	Jan Schneider	Comment #8	Reply to this comment
We don't have a horde.log or a /tmp folder - I assume this is nix only? No, you just have to make sure that your log location is correctly for your system. /tmp obviously is not, if you are using Windows. [Show Quoted Text - 10 lines][Hide Quoted Text] The only error I can find relating to this is in our webserver http error log; "Tue, 08.09.2009 14:29:05 : Cgi-Program did not send header-termination (\n\n). Cgi-Program: w:\Jana2\html\horde2\dimp\imp.php Tue, 08.09.2009 14:29:05 : Cgi-Program terminatet with error. ErrorCode: -1073741819" Is that any use? Not at all, but it sounds like this could be log entry matching the fault. Since this is Windows, I have no idea how further track this down, or at least get a useful error message.

09/08/2009 01:46:32 PM	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk	Comment #7	Reply to this comment
We don't have a horde.log or a /tmp folder - I assume this is nix only? We're not getting any PHP errors logged - The log file is working. The only error I can find relating to this is in our webserver http error log; "Tue, 08.09.2009 14:29:05 : Cgi-Program did not send header-termination (\n\n). Cgi-Program: w:\Jana2\html\horde2\dimp\imp.php Tue, 08.09.2009 14:29:05 : Cgi-Program terminatet with error. ErrorCode: -1073741819" Is that any use?

09/08/2009 01:19:14 PM	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk	Comment #6 New Attachment: dimp.jpg	Reply to this comment
I'm attempting to find an error log - In the mean time attached is a screenshot of dimp attempting to display a folder which contains one email with a malformed to address.

09/08/2009 12:32:06 PM	Jan Schneider	Comment #5	Reply to this comment
Please follow the hints at http://wiki.horde.org/FAQ/Admin/Troubleshoot#wsod to generate and find a useful error message.

09/08/2009 11:54:05 AM	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk	Comment #4	Reply to this comment
The "Loading" message appears, but no messages appear.

09/08/2009 11:38:42 AM	Jan Schneider	Comment #3 State ⇒ Feedback Priority ⇒ 2. Medium	Reply to this comment
What does happen if you view such a mailbox?

09/08/2009 11:08:03 AM	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk	Comment #2	Reply to this comment
It also seems to break IMP - So this is an even bigger problem.

09/08/2009 11:00:49 AM	shaun (at) blackfen (dot) bexley (dot) sch (dot) uk	Comment #1 Patch ⇒ No State ⇒ Unconfirmed Milestone ⇒ Queue ⇒ DIMP Due ⇒ 09/11/2009 Summary ⇒ Malformed "To" or "from" field prevents entire mailbox display Type ⇒ Bug Priority ⇒ 3. High	Reply to this comment
We've received several spam messages and a few pebkac errors where the "to" or "from" field contains "@domain" (ie no "user@domain"). This prevents the entire mailbox from being displayed. I'm happy for these messages to not be displayed, or even better automatically removed, but I think this needs to be fixed quite quickly, as it cripples the system. Many Thanks Shaun