Tickets :: [#4101] Create updateTicket API method

6.0.0-beta1

10/16/25

Summary	Create updateTicket API method
Queue	Whups
Type	Enhancement
State	Resolved
Priority	1. Low
Owners	bklang (at) horde (dot) org
Requester	bklang (at) horde (dot) org
Created	07/01/2006 (7047 days ago)
Due
Updated	07/09/2006 (7039 days ago)
Assigned	07/08/2006 (7040 days ago)
Resolved	07/09/2006 (7039 days ago)
Milestone
Patch	Yes

07/09/2006 06:16:29 PM	Ben Klang	Comment #7 State ⇒ Resolved	Reply to this comment
I didn't open ~~bug #4000~~ or attach a patch to it. Perhaps you mean ~~bug #4100~~? Regardless it sounds like the issue is resolved for you.

07/09/2006 03:17:59 PM	vt (at) volkerthen (dot) com	Comment #6	Reply to this comment
Sorry, it was the patch attached to ~~bug 4000~~ I wanted to refer to.

07/09/2006 03:14:27 PM	vt (at) volkerthen (dot) com	Comment #5	Reply to this comment
Is there a reason you believe your problem with the State field is related to this ticket? This ticket only created an API call and didn't touch any of Whups' internals so it seems highly unlikely to me that they would be related. I can't tell exactly, but at least, your patch to ~~bug 4101~~ resolved the problem, I had.

07/08/2006 03:12:40 PM	Ben Klang	Summary ⇒ Create updateTicket API method

07/08/2006 03:12:20 PM	Ben Klang	Comment #4 State ⇒ Feedback	Reply to this comment
I can't recreate this issue. There is one related issue and that is when the EditForm was moved out into its own file the form name was lost so every attempt to submit updated on a ticket would simply refresh the page. However this would prevent any updates to a ticket, not just the State. Once I corrected that problem I was able to update the State and every other field of the ticket. Is there a reason you believe your problem with the State field is related to this ticket? This ticket only created an API call and didn't touch any of Whups' internals so it seems highly unlikely to me that they would be related.

07/08/2006 12:24:45 PM	Jan Schneider	Assigned to Ben Klang State ⇒ Assigned

07/07/2006 02:49:47 PM	vt (at) volkerthen (dot) com	Comment #3	Reply to this comment
After updating whups (and everything else) I got a problem. Commenting on tickets is still possible, but updating the state of a ticket is not working anymore. Ticktes remain e.g. "assigned" instead of being "resolved". Volker

07/03/2006 02:35:02 AM	Chuck Hagenbuch	Comment #2 State ⇒ Resolved	Reply to this comment
Committed, thanks!

07/02/2006 06:04:46 AM	Ben Klang	Summary ⇒ [patch] Create updateTicket API method

07/01/2006 05:30:05 AM	Ben Klang	Comment #1 Priority ⇒ 1. Low Type ⇒ Enhancement Summary ⇒ Create updateTicket API method Queue ⇒ Whups New Attachment: whups-updateTicket.patch State ⇒ New	Reply to this comment
This patch creates an updateTicket API method which is very similar to the Update form in the Whups Web GUI. This bug depends on ~~bug #4100~~ as it references the EditTicket form.