Tickets :: [#13306] ActiveSync mails stay on Outbox (OL 2013)

6.0.0-beta1

7/28/25

Summary	ActiveSync mails stay on Outbox (OL 2013)
Queue	Synchronization
Queue Version	Git master
Type	Bug
State	Not A Bug
Priority	1. Low
Owners
Requester	tsuominen (at) outlook (dot) com
Created	07/01/2014 (4045 days ago)
Due
Updated	07/09/2014 (4037 days ago)
Assigned	07/01/2014 (4045 days ago)
Resolved	07/09/2014 (4037 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

07/09/2014 04:17:54 PM	Michael Rubinsky	State ⇒ Not A Bug

07/01/2014 01:56:21 PM	Michael Rubinsky	Comment #3 State ⇒ Feedback Priority ⇒ 1. Low	Reply to this comment
Cannot reproduce. Most likely configuration issue, as stated.

07/01/2014 09:23:56 AM	patrick (at) spamreducer (dot) eu	Comment #2	Reply to this comment
[Show Quoted Text - 14 lines][Hide Quoted Text] I have successfully created (= 1st sync of mails happens) a new Outlook Account in Outlook 2013 (15.0.4623.1000) as part of MS Office (15.0.4623.1003). However, whenever I either write a new e-mail OR reply to an e-mail, they are stuck in my OL 'Outbox' and never get sent to the recipient. And yes, internet connection is OK, sending from Horde (5.2.0-git) is OK, but not with Outlook 2013. What's the problem (or how to debug that further)? My colleague using W8 Tablet with Outlook 2013 that is working just fine (using the same mail server). //timo Have you set up your identity informations in Horde Webmail user settings? - you have to enter your full name (eg. Timo Timmonnen) - you have to enter your email-address (eg. timo@example.com) Else you should activate ActiveSync logging in Horde and paste the logfile..

07/01/2014 06:51:30 AM	tsuominen (at) outlook (dot) com	Comment #1 Priority ⇒ 3. High New Attachment: AS.JPG Patch ⇒ No Milestone ⇒ Summary ⇒ ActiveSync mails stay on Outbox (OL 2013) Type ⇒ Bug State ⇒ Unconfirmed Queue ⇒ Synchronization	Reply to this comment
I have successfully created (= 1st sync of mails happens) a new Outlook Account in Outlook 2013 (15.0.4623.1000) as part of MS Office (15.0.4623.1003). However, whenever I either write a new e-mail OR reply to an e-mail, they are stuck in my OL 'Outbox' and never get sent to the recipient. And yes, internet connection is OK, sending from Horde (5.2.0-git) is OK, but not with Outlook 2013. What's the problem (or how to debug that further)? My colleague using W8 Tablet with Outlook 2013 that is working just fine (using the same mail server). //timo