Tickets :: [#13182] ActiveSync EMail Sync loops on HTC One Mini, but not on iPhone iOS7.1

6.0.0-beta1

7/27/25

Summary	ActiveSync EMail Sync loops on HTC One Mini, but not on iPhone iOS7.1
Queue	Synchronization
Queue Version	Git master
Type	Bug
State	Resolved
Priority	1. Low
Owners	mrubinsk (at) horde (dot) org
Requester	Stephan.Althaus (at) hoewweken (dot) spdns (dot) de
Created	05/13/2014 (4093 days ago)
Due
Updated	05/15/2014 (4091 days ago)
Assigned	05/13/2014 (4093 days ago)
Resolved	05/15/2014 (4091 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

05/15/2014 04:05:29 AM	Michael Rubinsky	Comment #8 Assigned to Michael Rubinsky State ⇒ Resolved	Reply to this comment
Fixed in Horde_ActiveSync 2.15.0

05/15/2014 03:32:44 AM	Git Commit	Comment #7	Reply to this comment
Changes have been made in Git (master): commit 9a5123fc598cf3d52661f6f0b97a83eb01ecc35d Author: Michael J Rubinsky <mrubinsk@horde.org> Date: Wed May 14 23:30:33 2014 -0400 Purge the collection from the cache when a new FILTERTYPE is found. Possible fix for ~~Bug: 13182~~. .../lib/Horde/ActiveSync/Collections.php \| 4 ++-- 1 files changed, 2 insertions(+), 2 deletions(-) http://github.com/horde/horde/commit/9a5123fc598cf3d52661f6f0b97a83eb01ecc35d

05/14/2014 11:21:17 PM	Michael Rubinsky	Comment #6	Reply to this comment
Are you explicitly requesting EAS version 2.5 or is this honestly the highest version HTC One Mini supports?

05/14/2014 01:47:40 PM	Michael Rubinsky	Comment #5	Reply to this comment
Your client is broken: The GETITEMESTIMATE request is sending a FILTERTYPE of 2, which means we are only interested in a rolling 3 days worth of email. Then, the SYNC request, sends a FILTERTYPE of 1, which means to only keep the last day's worth of email. These two requests MUST match, and when the FILTERTYPE changes, the state MUST be reset.

05/14/2014 04:42:33 AM	Stephan (dot) Althaus (at) hoewweken (dot) spdns (dot) de	Comment #4 New Attachment: HTCF1AA864EEEE954FA934E6486CDF5A.txt.gz	Reply to this comment
I would need the synclog, not the access log to look into this. i tried this with attachment, but i get access denied (?) So, here it is..

05/14/2014 04:37:37 AM	Stephan (dot) Althaus (at) hoewweken (dot) spdns (dot) de	Comment #3	Reply to this comment
I would need the synclog, not the access log to look into this. i tried this with attachment, but i get access denied (?)

05/13/2014 09:12:07 PM	Michael Rubinsky	Comment #2 State ⇒ Feedback	Reply to this comment
I would need the synclog, not the access log to look into this.

05/13/2014 07:03:03 PM	Stephan (dot) Althaus (at) hoewweken (dot) spdns (dot) de	Comment #1 Milestone ⇒ State ⇒ Unconfirmed Patch ⇒ No Queue ⇒ Synchronization Summary ⇒ ActiveSync EMail Sync loops on HTC One Mini, but not on iPhone iOS7.1 Type ⇒ Bug Priority ⇒ 1. Low	Reply to this comment
As the title says, ActiveSync EMail Sync loops on my HTC One Mini Android 4.2.2, but not on iPhone iOS7.1 All EMails are synced, then all EMails are somehow thrown away and resynced,...,... i tried to remove the activeSync device, no change. i tried to configure activesync version exchange 2003, no change. horde is up to date with pear upgrade -a -c horde Greetings, Stephan Here is the apache2/access-log, hope this helps: 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:28 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&De viceType=HTCOnemini HTTP/1.1" 200 2046 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:29 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=GetItemEstimate&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf 5a&DeviceType=HTCOnemini HTTP/1.1" 200 2018 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:29 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 932 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:30 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&De viceType=HTCOnemini HTTP/1.1" 200 2046 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:31 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 2059 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:31 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=GetItemEstimate&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf 5a&DeviceType=HTCOnemini HTTP/1.1" 200 820 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:31 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 932 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:32 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&De viceType=HTCOnemini HTTP/1.1" 200 2046 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:33 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 2059 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:28 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:33 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=GetItemEstimate&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf 5a&DeviceType=HTCOnemini HTTP/1.1" 200 820 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:23 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:14 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:19 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:09 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:04 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:00 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:50:55 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1957 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:34 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 49070 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:19:51:32 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceTy pe=HTCOnemini HTTP/1.1" 200 1996 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:20:00:36 +0200] "OPTIONS /Microsoft-Server-ActiveSync?User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceType=HTC Onemini HTTP/1.1" 200 2312 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:20:00:46 +0200] "OPTIONS /Microsoft-Server-ActiveSync?User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&DeviceType=HTC Onemini HTTP/1.1" 200 2312 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:20:00:46 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Settings&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&Devi ceType=HTCOnemini HTTP/1.1" 200 2003 "-" "Android-EAS/6.3.2318402244.659489.652471" 192.168.0.101 - Microsoft-Server-ActiveSync\\steven [13/May/2014:20:00:47 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=steven&DeviceId=HTCf1aa864eeee954fa934e6486cdf5a&De viceType=HTCOnemini HTTP/1.1" 200 1142 "-" "Android-EAS/6.3.2318402244.659489.652471"