Tickets :: [#12499] Horde not displaying startup page (IMP) after login, blank page instead

6.0.0-alpha10

5/17/25

Summary	Horde not displaying startup page (IMP) after login, blank page instead
Queue	Horde Groupware Webmail Edition
Queue Version	5.1.1
Type	Bug
State	No Feedback
Priority	1. Low
Owners
Requester	lp.allard.1 (at) gmail (dot) com
Created	07/25/2013 (4314 days ago)
Due
Updated	08/04/2013 (4304 days ago)
Assigned
Resolved	08/04/2013 (4304 days ago)
Milestone
Patch	No

08/04/2013 09:45:28 PM	Michael Slusarz	State ⇒ No Feedback

07/25/2013 05:44:46 AM	Michael Slusarz	Comment #4	Reply to this comment
For further debugging information, please read http://www.horde.org/apps/horde/docs/INSTALL#dynamic-view-troubleshooting Essentially, you need to look at the browser javascript log for errors. It is quite possible none will show up, at which point you need to use something like Firebug for Firefox to manually debug the code. I can point you to https://getfirebug.com/javascript

07/25/2013 03:24:45 AM	lp (dot) allard (dot) 1 (at) gmail (dot) com	Comment #3	Reply to this comment
You're going to need to provide us with some sort of server error or browser error to be able to provide any help with this. At a minimum you need to clear out browser and server caches. Mike My last reply on the maillist had all pertinent information such as my server (apache) config, and the fact that no errors were found, but unfortunately the email was never replied to.. I tried once more, putting side by side httpd error log, php log, horde log, and using tail to monitor them, none changed when the issue occured so I concluded that no errors were logged.. Other than that I'm not a web developper so I am open to suggestions how to diagnose this.

07/25/2013 01:29:37 AM	Michael Slusarz	Comment #2 Priority ⇒ 1. Low	Reply to this comment
You're going to need to provide us with some sort of server error or browser error to be able to provide any help with this. At a minimum you need to clear out browser and server caches.

07/25/2013 12:37:44 AM	lp (dot) allard (dot) 1 (at) gmail (dot) com	Comment #1 Priority ⇒ 3. High Patch ⇒ No Milestone ⇒ Queue ⇒ Horde Groupware Webmail Edition Summary ⇒ Horde not displaying startup page (IMP) after login, blank page instead Type ⇒ Bug State ⇒ Unconfirmed	Reply to this comment
I have configured Horde so that my start-up page after login is IMP;s inbox. It used to work well, but after up[grade to 5.1.1 I get an empty page with the word "loading..." on the top of the window and on the left menu bar.. It never finishes "loading". To access my inbox or other IMP pages, I need to click on the header's logo to go to the portal page, and then click Inbox. Writing a new email also does the same thing, i.e. an empty page with only loading on the top left corner.