Tickets :: [#12135] skipped ticket-type selection if just one queue accessible

6.0.0-beta1

7/17/25

Summary	skipped ticket-type selection if just one queue accessible
Queue	Whups
Queue Version	Git master
Type	Bug
State	Not A Bug
Priority	1. Low
Owners
Requester	thpo+horde (at) dotrc (dot) de
Created	03/21/2013 (4501 days ago)
Due
Updated	06/20/2013 (4410 days ago)
Assigned	06/19/2013 (4411 days ago)
Resolved	06/20/2013 (4410 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

06/20/2013 11:54:13 AM	thpo+horde (at) dotrc (dot) de	Comment #5	Reply to this comment
I forgot that this triggered by visible not existing queues. So I just retested with a limited view and cannot reproduce this either. So its probably fixed in the latest version.

06/20/2013 11:24:21 AM	Jan Schneider	Comment #4 State ⇒ Not A Bug	Reply to this comment
Marking as no bug, until someone can reproduce.

06/20/2013 11:11:03 AM	thpo+horde (at) dotrc (dot) de	Comment #3	Reply to this comment
Since filing this bug, I have added some more queues to whups, so I cannot test this issue on current head.

06/19/2013 11:29:26 AM	Jan Schneider	Comment #2 State ⇒ Feedback	Reply to this comment
Cannot reproduce.

03/21/2013 02:14:25 PM	thpo+horde (at) dotrc (dot) de	Comment #1 Priority ⇒ 1. Low Type ⇒ Bug Summary ⇒ skipped ticket-type selection if just one queue accessible Queue ⇒ Whups Milestone ⇒ Patch ⇒ No New Attachment: whups-steponefix.diff State ⇒ Unconfirmed	Reply to this comment
When a user has just access to one queue in whups, the second step (selecting a ticket-type) is skipped and the resulting ticket form has fields for every ticket type. The attached patch fixed it for me.