Tickets :: [#11222] error dot-atom

6.0.0-beta1

9/1/25

Summary	error dot-atom
Queue	Whups
Queue Version	2.0.2
Type	Bug
State	No Feedback
Priority	2. Medium
Owners
Requester	hmoreno (at) gmv (dot) com
Created	06/15/2012 (4826 days ago)
Due
Updated	07/15/2013 (4431 days ago)
Assigned	06/16/2012 (4825 days ago)
Resolved	11/26/2012 (4662 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

07/15/2013 01:41:54 PM	h (dot) nedim (at) gmail (dot) com	Comment #5	Reply to this comment
I had the same error popping out and the problem was with the special characters in "Full name" under Identity. I removed commas from names and the error is gone.

11/26/2012 11:29:02 AM	Jan Schneider	State ⇒ No Feedback

10/25/2012 05:09:09 PM	Jan Schneider	Comment #4	Reply to this comment
A backtrace would help to see where this is coming from and what exactly is passed to Horde_Mime_Part.

06/18/2012 08:24:57 AM	hmoreno (at) gmv (dot) com	Comment #3	Reply to this comment
Hello Jan, Yes, the user has a valid email address. In the ticket, the email address appears like this: Requester HECTOR MORENO, DDFR <testing_ddfr (at) testing (dot) csic (dot) es> I suppose this is not the problem but I show you in case it helps. Thank you very much in advanced. Kind regards, Héctor Moreno.

06/16/2012 05:43:22 PM	Jan Schneider	Comment #2 Patch ⇒ No State ⇒ Feedback	Reply to this comment
Does the owner have a correct email address entered into his identity?

06/15/2012 10:45:32 AM	hmoreno (at) gmv (dot) com	Comment #1 Priority ⇒ 2. Medium Type ⇒ Bug Summary ⇒ error dot-atom Queue ⇒ Whups Milestone ⇒ Patch ⇒ Yes State ⇒ Unconfirmed	Reply to this comment
Hello everybody, When creating or modifying a ticket, it is supposed to send an email to the owner, but an error appears: Jun 15 12:39:32 carpe10 HORDE: [whups] Error when parsing dot-atom. [pid 3439 on line 1751 of "/usr/share/pear/Horde/Mime/Part.php"] Any help would be appreciated. Thank you very much in advanced. Kind regards, Héctor Moreno.