Tickets :: Comment on [#280] Accepting mail

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Comment	> It would be a nice feature to have a 'listener script' that accepts > mime messages and adds them to whups, similar to the mail-filter.php > script that I found in the HEAD distribution. the idea would be to > pipe all mail to a certain address through this script using a > .forward or .qmail (depending on your mailserver of course). > > This script should use the [Tickets #x] in the subject of the mail to > determine if the mail is a response to an existing ticket, if the > subject doesn't contain a [Tickets #x] field it should be considered > a new ticket. > > > > Opening new tickets like this would introduce a new problem though, > they can't be assigned to an existing queue. maybe have an extra > queue to catch tickets without a queue? > >
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