Tickets :: Comment on [#14550] Decoding certain TNEF files results in memory exhaustion

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Comment	>>>> Do you have any hint where i can find the message maybe in the log >>>> file? Unfortunately i do not now which mail is causing this. >>> >>> If you know which device it is at least, you can enable a per-device >>> activesync debug log. It would be the last message attempted to be >>> sent. >>> >>> If you don't know the device, you can instead try the consolidated >>> debug log and hope we can figure it out from there. >>> >>> Looking at where the process dies, it is probably an email with some >>> type of TNEF attachment. >>> >>> >>>>> Please provide a sample email that triggers this error. >>>> >>> >> >> It looks like it is not dying but still trying to do the sync. > > Well, when the memory is exhausted, the running process dies and the > sync must restart. > >> The only thing i can find is this error message: >> >> Previous request processing for synckey >> {58608cf6-006c-4922-b379-4ed95e72af70}123 failed to be accepted by >> the client, removing previous state and trying again. > > Correct. This indicates a previous attempt failed since the client is > sending an older synckey. > >> The Client is Outlook 2016 >
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