Tickets :: Comment on [#13334] Activesync: error 500 while handling FolderUpdate

* Your Email Address
* Spam protection	Enter the letters below: .__.. .. .__..__ [__]\|__\|\| \| \|[__) \| \|\| \|\|___\|__\|\|
Comment	> It seems that the upgrade broke the sync relationship which existed > between accounts on the device and Horde sync sources. > > This is from the sync log: > 2014-07-09T03:40:22+02:00 INFO: [5683] > Horde_Core_ActiveSync_Driver::authenticate() attempt for > user@domain.tld > 2014-07-09T03:40:22+02:00 INFO: [5683] FOLDERUPDATE request received > for user user@domain.tld > 2014-07-09T03:40:22+02:00 INFO: [5683] Device entry exists for > BB1234ABCD, updating userAgent and version. > 2014-07-09T03:40:22+02:00 INFO: [5683] Request being handled for > device: BB1234ABCD, Supporting protocol version: 14.1, Using > Horde_ActiveSync v2.16.9 > 2014-07-09T03:40:22+02:00 INFO: [5683] GET VARIABLES: Array > ( > [Cmd] => FolderUpdate > [DeviceType] => BlackBerry > [User] => user@domain.tld > [DeviceId] => BB1234ABCD > ) > > 2014-07-09T03:40:22+02:00 INFO: [BB1234ABCD] Handling > FOLDER[CREATE\|DELETE\|CHANGE] command. > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I <FolderHierarchy:FolderUpdate> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I <FolderHierarchy:SyncKey> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I > {53944bcf-adf4-4bd1-b3ca-24b2904cae96}3 > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I </FolderHierarchy:SyncKey> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I <FolderHierarchy:ServerEntryId> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I Ncf4f9a88 > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I </FolderHierarchy:ServerEntryId> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I <FolderHierarchy:ParentId> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I 0 > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I </FolderHierarchy:ParentId> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I <FolderHierarchy:DisplayName> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I Notepad of user@domain.tld > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I </FolderHierarchy:DisplayName> > 2014-07-09T03:40:22+02:00 DEBUG: [5683] I </FolderHierarchy:FolderUpdate> > 2014-07-09T03:40:22+02:00 INFO: [5683] Loading state for synckey > {53944bcf-adf4-4bd1-b3ca-24b2904cae96}3 > 2014-07-09T03:40:22+02:00 INFO: [5683] Loading FOLDERSYNC state > containing 12 folders. > 2014-07-09T03:40:22+02:00 INFO: [5683] > Horde_ActiveSync_Connector_Importer::importFolderChange(Ncf4f9a88, > Notepad of user@domain.tld, 0, ) > 2014-07-09T03:40:22+02:00 INFO: [5683] > Horde_Core_ActiveSync_Driver::changeFolder(Notes:_randomised, Notepad > of user@domain.tld, 0, Ncf4f9a88, ) > 2014-07-09T03:40:22+02:00 INFO: [5683] Polling > Horde_Core_ActiveSync_Driver::_getMailFolders() > 2014-07-09T03:40:22+02:00 ERR: Share name _randomised not found
Attachment
Watch this ticket

Saved Queries