Tickets :: Comment on [#12829] Outlook 2013 Sync issue -ERR: Unable to fetch message: Could not open mailbox

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Comment	> Hi > > sorry for the late answer. Now I deleted my outlook profiles on both > PCs and created new ones. Now is the Inbox-sync good, I think the > problem was that I've updated from Outlook 2010 to 2013. I've found > some posts in MS-forums, that updating can cause some problems. > > The other problem with the Trash folder is already present.The Trash > folder is not synch! I think it is an IMP-problem, because I've > setted the Trash folder (my folder is named as "Trash", too) in the > preferences. But sometimes it is not in the dropdownlist! If I log > out and in again, than I klick in IMP on the left side on "show all > folders" and than I'm looking in the IMP-Preferences again, than is > the Trash-folder selected in the dropdown. After some time it isn't > again. I think, that is the problem. > Any idea, how can I set permanently the Trash folder? > > Regards > > Stefan >
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