Tickets :: Comment on [#7586] Get rid of the "assigned" state_category, clean up other state categories

* Your Email Address
* Spam protection	Enter the letters below: \ / __..__ .___.__ >< (__ [__)[__ [__) / \.__)\| \[___\|
Comment	>>>> The 'assigned' category has a special meaning though, e.g. to > >>>> determine whether to send out reminders > >>> > >>> That should be determined based on whether there are actually ticket > >>> owners though, right? > >> > >> But that would require another table lookup. > > > > Why? Just because the category matches doesn't mean there's actually > someone assigned, so we'd need another lookup anyways to do > reasonable actions. > > > >> I can rather see the "new" category go away, since it doesn't serve >> any special purpose. > > > > Convinced on that one now. So I'm still thinking just "open" and "closed".
Attachment
Watch this ticket