Tickets :: Comment on [#3789] pick up number for guest ,if without read permission

* Your Email Address
* Spam protection	Enter the letters below: . ..___.. .\ /.__. \|\ \| _/ \|\ \| >< \| \| \| \\|./__.\| \\|/ \\|__\
Comment	> Follow up ticket 3630 > >> If have a queue where guests have the rights "Show" and "Edit", but >> not "Read" > > > >> So they are able to report something, but not to read the content >> afterwards. On this way it is possible to report critical content >> that should not be accessible by anyone. > > > > How about send guest a pick-up number in the first notification > message,so they can read ticket's history ,if guest just have Show > and Edit permission. > >
Attachment
Watch this ticket