Tickets :: Comment on [#13849] Requester identity is lost when requesting a ticket by mail

* Your Email Address
* Spam protection	Enter the letters below: .__ . .. ..___..__ [__)\ /\|_/ _/ [__) [__) \/ \| \./__.[__)
Comment	> Technically this behavior is correct. Only authenticated users can > set a requester address different than their own. This is enforced in > a deeper layer and thus independent from where the ticket data is > coming from, be it the web form or some email message. > But from a user's standpoint this is indeed unintuitive, so we should > try to implement one of the two solutions you proposed.
Attachment
Watch this ticket