Tickets :: Comment on [#9837] kronolith ActiveSync

6.0.0-beta1

10/5/25

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Comment	> Touchdown Logs do not sync either. Here is the Logs from the Phone > Touchdown Program. Acts like its doing more stuff on the horde logs > which I have attached some of them. > > Version : 6.4.0002 > ------------------------------ > Device info: > sprint > supersonic > 3.70.651.1 > FRF91 > PC36100 > htc_supersonic > ------------------------------ > Configuration > UserID:steven > Domain: > Server:webmail.xxxxxx.com > ActiveSync Server:webmail.xxxxx.com > Class :com.nitrodesk.activesync.ActiveSyncServiceProvider25 > SSL:false > Max Days:3 > Max Calendar History code:4 > Options:33563469 > Poll:60 > ISA Flags:destination=Z2F&flags=0 > Uses ISA:false > Email:steven@xxxxxxx.com > MaxDownload Size:0 > Enable HTML:true > AS ProtocolVersion :25 > Version String:Versions:Apache/2.2.14 (Ubuntu),1.0,2.0,2.1,2.5 > ------------------------------ > > Provisioning Requirements : > AllowStorageCard :true > DeviceEncryptionEnabled :false > RequireDeviceEncryption :false > RequireStorageCardEncryption :false > RequireEncryptedSMIMEMessages :false > RequireEncryptionSMIMEAlgorithm :false > RequireSignedSMIMEAlgorithm :false > RequireSignedSMIMEMessages :false > AllowHTMLEmail :true > ------------------------------ > Enabled Folders :3 > ------------------------------ > Folder Name : Tasks > Folder ID : Tasks > ActiveSync ID : Tasks > ------------------------------ > Folder Name : Contacts > Folder ID : Contacts > ActiveSync ID : Contacts > ------------------------------ > Folder Name : Calendar > Folder ID : Calendar > ActiveSync ID : Calendar > ------------------------------ > Messages :0 > Contacts :0 > Appointments :1 > Notes :0 > ------------------------------ > BLOBS to be deleted :0 > ------------------------------ > QUEUED/FAILED Messages :0 > ------------------------------ > DB Still allocated for thread :main:1 > DB Still allocated for thread :Thread-141:141 > DB Still allocated for thread :Thread-37:37 > DB Still allocated for thread :Thread-52:52 > DB Still allocated for thread :Thread-80:80 > --------------- > Checking System > --------------- > Total Memory : 7086048 > Free Memory : 1702064 > Max Memory : 25165824 > --------------- > Checking Database > --------------- > File Exists : true > File location : /data/data/com.nitrodesk.nitroid/databases/windroid.db > File Size : 75776 > Free Space : 235052Kb > File Exists : true > File location : /data/data/com.nitrodesk.nitroid/databases/blobs.db > File Size : 13312 > Free Space : 235052Kb > DB was opened > Version : 60040002 > Max Size: 1099511626752 > Page Size: 1024 > --------------- > Integrity Check > --------------- >> ok > --------------- > > > 22 Apr 12:31pm:[1]:Database file : > /data/data/com.nitrodesk.nitroid/databases/windroid.db : does not > exist now! > 22 Apr 12:31pm:[1]:------------------- BEGIN STACK TRACE > 22 Apr 12:31pm:[1]:WHY : Database tables are being created! > 22 Apr 12:31pm:[1]:dalvik.system.VMStack.getThreadStackTrace(Native Method) > 22 Apr 12:31pm:[1]:java.lang.Thread.getStackTrace(Thread.java:794) > 22 Apr > 12:31pm:[1]:com.nitrodesk.nitroid.helpers.StoopidHelpers.logStack(StoopidHelpers.java:457) > 22 Apr > 12:31pm:[1]:com.nitrodesk.nitroid.helpers.StoopidHelpers.emergencyLogStack(StoopidHelpers.java:489) > 22 Apr > 12:31pm:[1]:com.nitrodesk.libraries.data.DBHelpers.onCreate(DBHelpers.java:115) > 22 Apr > 12:31pm:[1]:android.database.sqlite.SQLiteOpenHelper.getWritableDatabase(SQLiteOpenHelper.java:106) > 22 Apr > 12:31pm:[1]:com.nitrodesk.servicemanager.BaseServiceProvider.getDatabase(BaseServiceProvider.java:262) > 22 Apr > 12:31pm:[1]:com.nitrodesk.servicemanager.BaseServiceProvider.getAppDatabase(BaseServiceProvider.java:184) > 22 Apr > 12:31pm:[1]:com.nitrodesk.data.appobjects.SecurityOverride.getMasterInfo(SecurityOverride.java:98) > 22 Apr > 12:31pm:[1]:com.nitrodesk.data.appobjects.SecurityOverride.getOverrideInfo(SecurityOverride.java:124) > 22 Apr > 12:31pm:[1]:com.nitrodesk.data.appobjects.PolicyManager.polDevicePasswordEnabled(PolicyManager.java:138) > 22 Apr > 12:31pm:[1]:com.nitrodesk.daemon.PINLockSvc.setPINAlarm(PINLockSvc.java:113) > 22 Apr 12:31pm:[1]:com.nitrodesk.nitroid.MainApp.onCreate(MainApp.java:129) > 22 Apr > 12:31pm:[1]:android.app.Instrumentation.callApplicationOnCreate(Instrumentation.java:979) > 22 Apr > 12:31pm:[1]:android.app.ActivityThread.handleBindApplication(ActivityThread.java:4498) > 22 Apr > 12:31pm:[1]:android.app.ActivityThread.access$3000(ActivityThread.java:135) > 22 Apr > 12:31pm:[1]:android.app.ActivityThread$H.handleMessage(ActivityThread.java:2181) > 22 Apr 12:31pm:[1]:android.os.Handler.dispatchMessage(Handler.java:99) > 22 Apr 12:31pm:[1]:android.os.Looper.loop(Looper.java:144) > 22 Apr 12:31pm:[1]:android.app.ActivityThread.main(ActivityThread.java:4937) > 22 Apr 12:31pm:[1]:java.lang.reflect.Method.invokeNative(Native Method) > 22 Apr 12:31pm:[1]:java.lang.reflect.Method.invoke(Method.java:521) > 22 Apr > 12:31pm:[1]:com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:868) > 22 Apr > 12:31pm:[1]:com.android.internal.os.ZygoteInit.main(ZygoteInit.java:626) > 22 Apr 12:31pm:[1]:dalvik.system.NativeStart.main(Native Method) > 22 Apr 12:31pm:[1]:------------------- END STACK TRACE > 22 Apr 12:33pm:[15]:Database file : > /data/data/com.nitrodesk.nitroid/databases/windroid.db : does not > exist now! > 22 Apr 12:33pm:[15]:------------------- BEGIN STACK TRACE > 22 Apr 12:33pm:[15]:WHY : Database tables are being created! > 22 Apr 12:33pm:[15]:dalvik.system.VMStack.getThreadStackTrace(Native Method) > 22 Apr 12:33pm:[15]:java.lang.Thread.getStackTrace(Thread.java:794) > 22 Apr > 12:33pm:[15]:com.nitrodesk.nitroid.helpers.StoopidHelpers.logStack(StoopidHelpers.java:457) > 22 Apr > 12:33pm:[15]:com.nitrodesk.nitroid.helpers.StoopidHelpers.emergencyLogStack(StoopidHelpers.java:489) > 22 Apr > 12:33pm:[15]:com.nitrodesk.libraries.data.DBHelpers.onCreate(DBHelpers.java:115) > 22 Apr > 12:33pm:[15]:android.database.sqlite.SQLiteOpenHelper.getWritableDatabase(SQLiteOpenHelper.java:106) > 22 Apr > 12:33pm:[15]:com.nitrodesk.servicemanager.BaseServiceProvider.getDatabase(BaseServiceProvider.java:262) > 22 Apr > 12:33pm:[15]:com.nitrodesk.servicemanager.BaseServiceProvider.getDatabase(BaseServiceProvider.java:346) > 22 Apr > 12:33pm:[15]:com.nitrodesk.servicemanager.BaseServiceProvider.getDatabase(BaseServiceProvider.java:188) > 22 Apr > 12:33pm:[15]:com.nitrodesk.nitroid.settings.ConfigWizard.doEZConfig(ConfigWizard.java:839) > 22 Apr > 12:33pm:[15]:com.nitrodesk.nitroid.settings.ConfigWizard.doEZConfig(ConfigWizard.java:675) > 22 Apr > 12:33pm:[15]:com.nitrodesk.nitroid.settings.ConfigWizard$9.run(ConfigWizard.java:610) > 22 Apr 12:33pm:[15]:------------------- END STACK TRACE > 22 Apr 12:34pm:[30]:Unable to acquire Sync Lock. Aborting Sync, > isUpdating=false > 22 Apr 12:36pm:[45]:Unable to acquire Sync Lock. Aborting Sync, > isUpdating=false > 22 Apr 12:45pm:[58]:Unable to acquire Sync Lock. Aborting Sync, > isUpdating=false > 22 Apr 1:06pm:[111]:Unable to acquire Sync Lock. Aborting Sync, > isUpdating=true > 22 Apr 1:15pm:[121]:Unable to acquire Sync Lock. Aborting Sync, > isUpdating=false > > ------SYNC LOG------ > LOG not found : /data/data/com.nitrodesk.nitroid/sync.log (No such > file or directory) > ############# ANR LOG: >
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