[#1775] Work Request/Dispatch System
Summary Work Request/Dispatch System
Queue Whups
Type Enhancement
State Rejected
Priority 1. Low
Requester padair (at) pntsi (dot) ca
Created 2005-04-12 (5125 days ago)
Updated 2005-04-12 (5125 days ago)
Resolved 2005-04-12 (5125 days ago)
Patch No

2005-04-12 21:26:08 Chuck Hagenbuch Comment #4
State ⇒ Rejected
Reply to this comment
There isn't a public demo right now that I know of. I encourage you to 
ask your questions on the Whups mailing list 
(http://lists.horde.org/); the ticket system is not a good place to 
ask for information.
2005-04-12 19:41:03 padair (at) pntsi (dot) ca Comment #3 Reply to this comment
The setup/install of the horde base +whups looks quite complicated and 
in-depth for a trial.  I'd rather not go through all that to find out 
Whups is not functional for my needs.

Perhaps there is some documantation of the features and benefits of 
the Whups app I can review?  Are there any demo sites that allow admin 
access to simulate setup scenarios?  thx.
2005-04-12 19:33:17 Chuck Hagenbuch Comment #2
State ⇒ Feedback
Reply to this comment
Why don't you try it? http://horde.org/source/ or http://snaps.horde.org/ ...
2005-04-12 19:29:05 padair (at) pntsi (dot) ca Comment #1
Type ⇒ Enhancement
State ⇒ New
Priority ⇒ 1. Low
Summary ⇒ Work Request/Dispatch System
Queue ⇒ Whups
Reply to this comment
I am looking for a "work request", "trouble ticket", "problem 
tracking" type of application that can manage day to day problems that 
come with building management.  It would be handy if the system can 
track who which vendor was dispatched to solve the problem and what 
the ETA and actual repair time is.  Other than these few small pages I 
don't know what Whups is capable or if it can be adapted to track 
problems other than those related to "Horde"  Thx.

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