Fri, 10 Apr 2026 17:02:38 +0000 https://bugs.horde.org/ticket/9448 Erroneous subfolder creation causes lost folder view in Webmail & Opportunities Problem; The folders view on left side has disappeared. Events leading up to the problem; 1) Erroneous creation of sub-folder I created a folder, and used "." in the name (because it was a folder about a website). When I clicked to create the folder, instead of making the single folder called (say) "blahblah.de.blah" (without quotes), it made a folder called "blahblah" (wq) which had a sub-folder called "de" (wq), which had a sub-folder "blah" (wq). 2) This was not what I wanted (though I had been wondering how to create sub-folders [itself a task that either doesn't work intuitively or it doesn't work]). So I ticked/checked the box for the main "blahblah" (wq) folder, which I assumed would include the subfolders (and may expect a warning message "about to delete a sub-folder[s]"). Then I deleted the main "blahblah" folder, but instead of it getting deleted, the webmail made a second Duplicate folder (also with the sub-folders). I then refreshed the view in the browser, to make sure that I was viewing the truth of the matter. Yes there were two folders exactly the same , with exactly the same sub-folders. So I then checked both the folders AND their sub-folders, and deleted them. Then my complete view of the folders on the left side of web-mail view Disappeared. I am unable to tell whether ; a) I have lost "view" of the folders b) I have lost the folders c) I have lost view of the contents of the folders d) I have lost the contents of the folders Thank you for any help you can give in resolving this matter. Asside; When starting to make this bug submission, the user gets presented with a long list of options. The list has the names of the Horde packages, with an explanation of what they are in brackets after. The "names" of the packages mean nothing to the user, they only know "what" they were doing. So please consider re-formulating the question along the line of - "What were you doing when you had problem(s)?" choose from list of actions (with package name in brackets). And in any case, because the list is actually "Two" lists, it would be more clearly displayed, if the second list was positioned to be located in a consisted "column" distance from the left. ALSO Opportunities I remember when you guys started up back before 2001, good to see you continuing well. Opportunities ; a) Have you considered making interfaces/plugins that work with other Groupware programs, and CMS systems (e.g. Joomla)? b) Have you got easy import/export or synchronisation features to be compatible with common email programs and office suites? c) Bug Reports To "capture" events more easily (and these could be at the early "symptom" stage, rather than the eventual "disaster" stage), please consider having a link included in the menu at the top of the page view, to "report a bug", and also "report a bug from/related to this page". And for those who have suffered a problem that makes horde no longer functional, it would be handy to have a link that could be provided in their web space management system (which is not Horde - but is used to manage their horde system as a web space integrated system). That way, the Horde team is far more likely to hear about the kind of problems that they would otherwise not be able to hear about, because the user has had their communications system (horde) damaged to the point of un-workable. It would also be handy if those bug report links could be pre-configured to include the email address of the sender, in case they are filling in the bug report form in a situation where their email system won't work. It would also be helpful to capture the information of the domain of their Horde hoster (either manually or from the email address), so that any issues related to the problem and the hoster's system can be liaised about. LASTLY sorry about the bunch of ideas included in this bug report, but I really didn't want to have to go through the same process over and again. So I hope you can find some way to handle these. Yours Alasdair Tue, 14 Dec 2010 21:09:12 +0000 https://bugs.horde.org/ticket/9448#t61089 When I go to the email program now, and click on "folders", I still can not see the folders on the left, but I can see my folders in the view on the right. But only below the following error report ; QUOTE BEGINS Notice: Undefined index: INBOX.1) Tuna Cafe - website Tuna.Maori in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 691 Notice: Undefined index: c in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 724 Notice: Undefined index: p in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 725 Notice: Undefined index: v in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 726 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1328 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1275 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1438 Notice: Undefined index: a in /usr/local/cpanel/base/horde/imp/lib/IMAP/Tree.php on line 442 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1225 Notice: Undefined index: a in /usr/local/cpanel/base/horde/imp/lib/IMAP/Tree.php on line 442 Notice: Undefined index: a in /usr/local/cpanel/base/horde/imp/lib/IMAP/Tree.php on line 442 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1328 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1099 Notice: Undefined index: v in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1107 Notice: Undefined index: INBOX.1) Tuna Cafe - website Tuna.Maori in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 691 Notice: Undefined index: c in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 724 Notice: Undefined index: p in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 725 Notice: Undefined index: v in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 726 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1328 Notice: Undefined index: a in /usr/local/cpanel/base/horde/lib/Horde/IMAP/Tree.php on line 1225 QUOTE ENDS Tue, 14 Dec 2010 21:27:19 +0000 https://bugs.horde.org/ticket/9448#t61090 > The list has the names of the Horde packages, with an explanation of > what they are in brackets after. > The "names" of the packages mean nothing to the user, they only know > "what" they were doing. Does that mean you are a user, i.e. not the administrator of this system? Mon, 20 Dec 2010 23:26:35 +0000 https://bugs.horde.org/ticket/9448#t61129 1. This is not from Git. 2. This appears to be a cpanel installation. We can not support such installations since they may be heavily modified and are almost impossible to debug. Tue, 18 Jan 2011 06:52:29 +0000 https://bugs.horde.org/ticket/9448#t61452