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  <title>Tickets via mail from unknown users should be created by whups_guests</title> 
  <pubDate>Fri, 10 Apr 2026 18:48:34 +0000</pubDate> 
  <link>https://bugs.horde.org/ticket/7731</link> 
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  <description>Tickets via mail from unknown users should be created by whups_guests</description> 
 
   
   
  <item> 
   <title>Adding comments by mail is fine, creating tickets with a sen</title> 
   <description>Adding comments by mail is fine, creating tickets with a sender known to Horde is fine - just creating a ticket with an unknown email address is setting 0 instead of &lt;ticketid&gt;*-1 as user_id_requester. Whups_Mail::processMail() correctly sets comment-email, author (if found) etc, but Driver_sql::addTicket is setting $requester = $ticketId * -1; only if $info[&#039;user_email&#039;] is not emty, and $info[&#039;user_email&#039;] is never set by Whups_Mail::processMail().



Regards,

Thomas Gelf

</description> 
   <pubDate>Thu, 27 Nov 2008 17:36:09 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/7731#t50980</link> 
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  <item> 
   <title>It&#039;s set on lines 72 and 78, actually.</title> 
   <description>It&#039;s set on lines 72 and 78, actually.</description> 
   <pubDate>Mon, 01 Dec 2008 02:31:17 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/7731#t51014</link> 
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