<?xml version="1.0" encoding="UTF-8"?> 
<?xml-stylesheet href="https://dev.horde.org/themes/horde//default/feed-rss.xsl" type="text/xsl"?> 
<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"> 
 <channel> 
  <title>Purged user INBOX</title> 
  <pubDate>Fri, 10 Apr 2026 09:04:31 +0000</pubDate> 
  <link>https://bugs.horde.org/ticket/7437</link> 
  <atom:link rel="self" type="application/rss+xml" title="Purged user INBOX" href="https://bugs.horde.org/ticket/7437/rss" /> 
  <description>Purged user INBOX</description> 
 
   
   
  <item> 
   <title>Recently a user of our mail system purged the whole Inbox 

</title> 
   <description>Recently a user of our mail system purged the whole Inbox 

(more than 20.000 messages) in just one click.



We cannot figure how it appened.

I know that the user uses trash and that uses the empty trash folder link (in trash folder view)

I know that the user has virtual inbox enabled.



The bug [#5202] match the case very well, but i&#039;m using horde 3.1.7 and imp 4.1.6!



My apache logs say:

[20/Sep/2008:05:17:23 +0200] &quot;POST /newhorde/imp/compose.php?uniq=11uciz2y50e8 HTTP/1.1&quot; 200 73

[20/Sep/2008:05:17:24 +0200] &quot;GET /newhorde/imp/mailbox.php?actionID=empty_mailbox HTTP/1.1&quot; 200 7010



and my cyrus logs:

Sep 20 05:17:24 imap[7175]: open: user gdmodiano opened INBOX

Sep 20 05:19:08 imap[7175]: Expunged 25421 messages from user.username



User sent an email just before the whole inbox disappeared, the mail is uncomplete because it was sent thanks to some casual shortcut...

It is possible that the user made some other shortcut that deleted inbox? If yes, which is this shortcut?



Note that my imp is stock 4.1.6 + CyrusHierarchical patch (http://wiki.horde.org/CyrusHierarchical)



Thanks 

G.Ravasio</description> 
   <pubDate>Mon, 06 Oct 2008 15:07:12 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/7437#t49394</link> 
  </item> 
   
  <item> 
   <title>Please ask support questions on the mailing list. But no, th</title> 
   <description>Please ask support questions on the mailing list. But no, there is not a single click or key that could purge the complete INBOX with at least a follow up click or a confirmation question. But we don&#039;t give guarantees for unsupported patches. and 4.1.x is not supported anymore either.</description> 
   <pubDate>Tue, 07 Oct 2008 13:42:41 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/7437#t49472</link> 
  </item> 
   
   
 
 </channel> 
</rss> 
