Fri, 10 Apr 2026 14:48:35 +0000 https://bugs.horde.org/ticket/7335 create.php ticket My version: horde 3.2.1 Installed whups and created sql table and conf.php Created example queue attributes and assigned users to queue. All whups application and form are displayed. When i open new ticket menu the page cant not be loaded with this error: Errore 320 (net::ERR_INVALID_RESPONSE) New Ticket Form cant be loaded, only new ticket. The admin panel works perfectly I tryed to insert by sql command a row into table whups_tickets and it appear in the list my ticket I drop all table and reinstalled whups but New Ticket fails with the same error Mon, 15 Sep 2008 09:03:21 +0000 https://bugs.horde.org/ticket/7335#t48926 > When i open new ticket menu the page cant not be loaded with this error: > Errore 320 (net::ERR_INVALID_RESPONSE) *Where* does this error appear? In any case, it is not coming from Horde or Whups. > New Ticket Form cant be loaded, only new ticket. What now? Mon, 15 Sep 2008 10:34:15 +0000 https://bugs.horde.org/ticket/7335#t48931 Errore 320 (net::ERR_INVALID_RESPONSE) this is the error code in Firebird and chrome IE does not load the page. the page error is created by ticket/create.php create.php does not create the result page probably, i think, the script exit. I tried to debug the create.php. Which test create.php have to execute before load the form? Mon, 15 Sep 2008 12:06:04 +0000 https://bugs.horde.org/ticket/7335#t48938 http://wiki.horde.org/FAQ/Admin/Troubleshoot?referrer=FAQ%2FAdmin#toc2 Mon, 15 Sep 2008 13:28:40 +0000 https://bugs.horde.org/ticket/7335#t48943 Thanks a lot. The problem is a segmentation fault 11 into the log error file of apache. It appens only in Whups ticket creation. I have to read the FAQ before call Help.... Tue, 16 Sep 2008 12:50:41 +0000 https://bugs.horde.org/ticket/7335#t48957 Not much we can do about a segfault in PHP. See http://bugs.php.net/how-to-report.php if you want to investigate further. Tue, 16 Sep 2008 14:32:05 +0000 https://bugs.horde.org/ticket/7335#t48962 I'm facing the same Problem when calling "Create Ticket"-Page The following error occurse in the apache2 logfiles: [Tue Sep 23 17:08:20 2008] [notice] child pid 14286 exit signal Segmentation fault (11) [Tue Sep 23 17:08:20 2008] [notice] child pid 17477 exit signal Segmentation fault (11) I traced the error back to whups/lib/Driver/sql.php line 1575 on whups fresh cvs where Horde::logMessage() is called. I'm running php5 version 5.2.0-8+etch11 on a Debian. Tue, 23 Sep 2008 15:32:50 +0000 https://bugs.horde.org/ticket/7335#t49174 > I'm facing the same Problem when calling "Create Ticket"-Page Me too. Apache child process is segfaulting. With the help of eaccelerator I was able to pin it down: in four places in WHUPS/lib/Driver/sql.php the function sprintf is being called in order to generate a log message with one argument being generated by implode: $string = sprintf("Whups_Driver_sql::getQueueUsers(): query=%s; values=%s", $query, implode(',', $values)); It doesn't crash if called like this: $dummy = implode(',', $values); $string = sprintf("Whups_Driver_sql::getQueueUsers(): query=%s; values=%s", $query, $dummy; Affected line are: 1460, 1574, 1828, 2063. In the first affected function getQueueUsers($queueId) when crashing $queueID seems to be empty, therefore $values = array($queueId) is empty and implode(empty string) inside sprintf eventually becomes a invalid parameter? No patch attached, as cause in uncertain. Wed, 29 Oct 2008 14:58:10 +0000 https://bugs.horde.org/ticket/7335#t50149 Are you both running suhosin or something? That's a weird crash bug, and it obviously isn't affecting everyone. Wed, 29 Oct 2008 16:07:19 +0000 https://bugs.horde.org/ticket/7335#t50157 negative. i've no hardened php solution installed here. this problem is very suspect to me, because everything is working fine, until trying to create a new ticket. Wed, 29 Oct 2008 16:18:16 +0000 https://bugs.horde.org/ticket/7335#t50158 > Are you both running suhosin or something? That's a weird crash bug, > and it obviously isn't affecting everyone. no particular securitymanagement for php like suhosin or similar. my installation is regular debian package based. i'm also only seeing this on the said page. Wed, 29 Oct 2008 17:20:52 +0000 https://bugs.horde.org/ticket/7335#t50162 Can you reproduce the crash with that line of code alone, or a smaller subset? Wed, 29 Oct 2008 19:58:57 +0000 https://bugs.horde.org/ticket/7335#t50165 i recently set up a test environment with a basic debian etch installation with apache2 / php5 / horde webmail and tried to create a ticket. still the same problem. my configuration: - (virtualbox 2.0.4) - apache 2.2.3 - php 5.2.0-8+etch13 - php5-imap 5.2.0-8+etch13 - php5-gd 5.2.0-8+etch13 - php5-mysql 5.2.0-8+etch13 if it's helpful i can upload the virtualbox-machine onto some webspace for further testings. Wed, 29 Oct 2008 20:32:12 +0000 https://bugs.horde.org/ticket/7335#t50167 > Are you both running suhosin or something. No. > Can you reproduce the crash with that line of code alone, or a > smaller subset? You mean e.g. in a standalone file run manually? I'll try and see. Wed, 29 Oct 2008 21:17:37 +0000 https://bugs.horde.org/ticket/7335#t50170 > I'll try and see. It's a bug in PHP 5.2.0. See: http://bugs.php.net/bug.php?id=39661 It seems to be fixed in later versions. Workaround would be to call implode outside of sprintf. I don't think we should implement that. Thu, 30 Oct 2008 11:26:04 +0000 https://bugs.horde.org/ticket/7335#t50181 It's a bug in PHP 5.2.0. See: http://bugs.php.net/bug.php?id=39661 The bug report the error under IIS 5.1 and PHP. My system is: PHP Version 5.2.0-8+etch13 Linux 2.6.18-4-686 Apache/2.2.3 (Debian) DAV/2 mod_python/3.2.10 Python/2.4.4 PHP/5.2.0-8+etch13 mod_perl/2.0.2 Perl/v5.8.8 I tried to change sql.php: $dummy=implode(',',$values) sprintf(...........,$dummy) Segmentation fault is yet present Fri, 31 Oct 2008 09:34:33 +0000 https://bugs.horde.org/ticket/7335#t50208 > > It's a bug in PHP 5.2.0. See: > > http://bugs.php.net/bug.php?id=39661 > > The bug report the error under IIS 5.1 and PHP. So what? It was reported for PHP 5.2.0. It was initially reported by someone on Win. It was suggested: > Please try using this CVS snapshot: > http://snaps.php.net/php5.2-latest.tar.gz And a direct link for Win was provided for the convinience of the reporter. > I tried to change sql.php: > $dummy=implode(',',$values) > sprintf(...........,$dummy) > > Segmentation fault is yet present Have you change all lines (see below) ? Fri, 31 Oct 2008 14:15:11 +0000 https://bugs.horde.org/ticket/7335#t50213