Sun, 05 Apr 2026 21:30:12 +0000 https://bugs.horde.org/ticket/7271 Make the behavior of showing sub-folders more "Explorer"-like We did some testing with "normal" computer users and one of the biggest problems for the users was the handling of sub-folders in DIMP. Almost nobody clicked onto the "folder and plus"-symbol to get the sub folders shown, they just clicked onto the name of folder. We did some research what our users expect from the folder tree and it got quite clear that they wanted it like in the Explorer. If you click onto the folder name in the Explorer the folder content is show on the right side but also the sub-folder get shown in the folder tree. If you click on the "+" symbol only the sub-folders are shown. It would be nice if DIMP could act similar on the click onto the folder name and also expand the folders list in this case. Thx. Mon, 01 Sep 2008 11:03:15 +0000 https://bugs.horde.org/ticket/7271#t48633 > We did some testing with "normal" computer users and one of the > biggest problems for the users was the handling of sub-folders in > DIMP. Almost nobody clicked onto the "folder and plus"-symbol to get > the sub folders shown, they just clicked onto the name of folder. We > did some research what our users expect from the folder tree and it > got quite clear that they wanted it like in the Explorer. Disagree. Our research has shown just the opposite - that users are "surprised" if they click on a mailbox name and the folder list expands. That behavior might make sense if the folder is a container, but if it is a regular folder clicking on the folder name should open the folder *only*, not expand. Tue, 02 Sep 2008 17:26:10 +0000 https://bugs.horde.org/ticket/7271#t48669 Hmmm, did your test users find the plus symbol? Ours didn't find it, to small I guess. Wed, 03 Sep 2008 06:11:23 +0000 https://bugs.horde.org/ticket/7271#t48683