Fri, 10 Apr 2026 11:02:31 +0000 https://bugs.horde.org/ticket/6970 losing email losing email according to the plesk statistic, my hosting service provider, bigpond send me back to horde and horde it seems don't have anything to do with the email issues. I just need someone to help me from emails not coming through. an example is lkleist@hjb.com, none of the emails from this person come through but everything else does. he's on the safe sender list and his emails come to my hotmail account and to by bigpond account, from outlook I have set up mail to to go directly to outlook but his emails never come through. he's a client and it looks unprofessional for me to use my hotmail account to get around this problem. if you can't help please suggest something as I'm going around in circles. thank you very much. Jo Tue, 24 Jun 2008 13:51:15 +0000 https://bugs.horde.org/ticket/6970#t46760 If your hosting provider thinks that a webmail app (which they neither pay for or help support) is responsible for dropping email, then you need a new hosting provider. Unfortunately they're the only ones who can help you here. http://wiki.horde.org/ICantGetMyMail Tue, 24 Jun 2008 14:12:35 +0000 https://bugs.horde.org/ticket/6970#t46761