Thu, 09 Apr 2026 19:17:33 +0000 https://bugs.horde.org/ticket/588 Change default Queue selection in whups When creating new tickets, the average user seems incapable of picking the correct queue, and leaves it at the default value. So 90% of the bugs are misfiled into the first queue in the list. Proposed solution is to not default the Queue selection box to the first queue, but instead make them actually select a Queue entry from the list, hoping that in doing so they will take the time to select the correct queue. Wed, 15 Sep 2004 19:53:42 +0000 https://bugs.horde.org/ticket/588#t2113 Yay Horde_Form! This was easy. Resolving. Sat, 18 Dec 2004 21:58:33 +0000 https://bugs.horde.org/ticket/588#t3809 oops, two "R" states. Resolving, not rejecting. Sat, 18 Dec 2004 22:01:16 +0000 https://bugs.horde.org/ticket/588#t3810