Fri, 10 Apr 2026 19:28:22 +0000 https://bugs.horde.org/ticket/1612 Delete the resulting tickets of a query. While it sounds very strange, it can be handy. When you receive lots of tickets by e-mail (a normal situation in any company) you receive mostly a lot of spam. When the mailhandler patch (ticket 280) is in place those spam messages go to a seperate queue. Now u can easily search for all the tickets in a queue, save this search and from time to time execute the query, click the: "Delete all items" tab, confirm and bye bye spam tickets :). Also when you just want to delete large amount of (for example testing) tickets, u could use this patch, so even when it sounds strange, it could be handy. Auke Bruinsma ps. The patch is against CVS head. Wed, 23 Mar 2005 09:20:38 +0000 https://bugs.horde.org/ticket/1612#t6567 First of all, I'm not inclined to commit this. Would anyone else find it useful? Second, this can't be committed as-is - you need to actually do the work in the execute() method of your form instead of polluting query.php with all of that unnecessary logic. Wed, 23 Mar 2005 17:26:45 +0000 https://bugs.horde.org/ticket/1612#t6582 Yes, I could see potential use of such a feature, though not in any environment I personally use. But if you hook Whups to a (public) support address, as mentioned on the mailing list, a way to mass delete tickets might make sense. Wed, 23 Mar 2005 22:03:37 +0000 https://bugs.horde.org/ticket/1612#t6588 Okay. I'd like to see a cleaner version of the patch; if it looks good, it can be committed. Wed, 23 Mar 2005 22:05:18 +0000 https://bugs.horde.org/ticket/1612#t6589 Check that. What I'd like to see, and what I think would be more useful, is a revamped patch that lets you do batch actions on the results of any search (be it a query or a regular search - shouldn't matter). You should be able to add a comment to all tickets, resolve them (handling one queue/type at a time, in batches), delete them, assign them, whatever. Wed, 23 Mar 2005 22:06:53 +0000 https://bugs.horde.org/ticket/1612#t6590 Well, that batch thing sounds good to me. And I agree to you, the stuff should go into the execute, but I did not had time to investigate exactly how to do that. Anyway, for the next couple of weeks I am assigned to another project, after that I will get back on this. So it can take a while. But the batch thing sounds much better. So I think it will go into that direction. Auke Thu, 24 Mar 2005 08:37:54 +0000 https://bugs.horde.org/ticket/1612#t6603