Fri, 10 Apr 2026 00:42:21 +0000 https://bugs.horde.org/ticket/14260 Multiple Identities with Save Sent Messages Enabled, has the folder picked renamed to Sent ---------------------------------------------- 1. Detailed Explanation ---------------------------------------------- In cPanel we have a primary mail account for the primary cPanel user. This allows this user to subscribe to other mail users inbox as we setup a symlink to the users inbox. root@testserver [~]# ls /home/cptest/mail/ ./ ../ cptest.com/ cur/ .Drafts/ maildirsize new/ .Sent/ .test1\@cptest_com@ .test2\@cptest_com@ tmp/ .Trash/ root@testserver [~]# If a user is using multiple identities and wants to save mail to its inbox, or one of its subfolders they can select this based on the subscription of their folders. However after setting the folder to save the sent mail to, on the next login to Horde it renames the folder tree entry to sent. Further this occurs with any webmail user and is not specific to our setup with the main account, in the event that you create a sub folder for the current users Inbox and set it as the sent folder as well. As soon as you log out and back in to webmail the folder is no longer labeled as you created it but rather as Sent without any idea which folder it is until you hover over it to see the ALT Tag or right click the folder.   ---------------------------------------------- 2. Step-by-Step Instructions ---------------------------------------------- These steps are at least specific to a cPanel system if you have one to test with.   1. Login to the cPanel Users Account 2. Go to Mail > Email Accounts and create some test accounts 3. Login to the main cPanel Webmail account, which is just its primary user. The steps are more specific to Horde. 4. Log in to Horde 5. Under "Folder Actions" Select "Create New Mailbox" 6. Name the Mailbox whatever. In my case I named it "TestFolder" 7. Go to Settings > Preferences > Mail > Personal Information 8. Under "Select the identity you want to change:" select Create New Identity 9. Enter the Identity Name, and your From Address 10. Select " Save sent mail?" 11. Pick the "Sent mail mailbox:" as "TestFolder" 12. Go back to Mail and Observe that Test Folder now shows up under the Sent Folder. 13. Logout 14. Log back in to horde. 15. Observe that Test Folder has now been named as Sent in the Folder Tree, but the underlying folder is named properly. 16. Right click and try to rename the folder. 17. Reload an observe it is still set as Sent The above steps occur whether using a normal folder or one of our Symlink folders under the Inbox to point to another users account, so its no cPanel specific or an issue with using another accounts INBOX.   ---------------------------------------------- 3. Suggested Resolution / Expected Behavior ----------------------------------------------   If a user sets a folder as a sent folder for another identity do not rename the folder to Sent on logout / login. Leave the folder named exactly as it was. If you are going to rename this as Sent, please make sure that you also include the folders name as the following patch does. https://bugs.horde.org/ticket/12721 However this patch should not have to be applied and this functionality should be built in to Horde Mail.   ---------------------------------------------- 4. Known work around(s) ---------------------------------------------- None Save all Sent Mail to the standard Sent Folder, however this is not ideal for everyone such as one of our customers. Thu, 18 Feb 2016 01:03:56 +0000 https://bugs.horde.org/ticket/14260#t89997 Hi, Sorry I mean to set the type as a bug. Can someone correct that. Or do you consider this behavior change / issue an enhancement request. If so feel free to leave this as is. Thanks, Matthew Thu, 18 Feb 2016 01:07:13 +0000 https://bugs.horde.org/ticket/14260#t89998 This is a feature, not a bug. All special folders are "translated" to common names, including real translation to the current language. This has been an often requested feature. In IMP 7, sent-mail folders are suffixed with the identity name, to be able to keep the different folders apart. Tue, 08 Mar 2016 10:29:00 +0000 https://bugs.horde.org/ticket/14260#t90125 Thanks for the update Jan. I understand that this will be in IMP 7 however this is still under development and not ready for production and your roadmap indicates no ETA on its release. As it stands now we believe this to be a bug / design flaw with IMP 6.2 and would like to see this corrected. Is there a way to provide a fix into IMP 6.2 to add the suffix to the sent folders with the identity name? Thanks Matthew Vetter cPanel Inc Tue, 08 Mar 2016 10:55:13 +0000 https://bugs.horde.org/ticket/14260#t90130