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  <title>Search for old mail, reply results in errors</title> 
  <pubDate>Thu, 09 Apr 2026 20:04:41 +0000</pubDate> 
  <link>https://bugs.horde.org/ticket/13878</link> 
  <atom:link rel="self" type="application/rss+xml" title="Search for old mail, reply results in errors" href="https://bugs.horde.org/ticket/13878/rss" /> 
  <description>Search for old mail, reply results in errors</description> 
 
   
   
  <item> 
   <title>My wife has had this happen a couple of times:

iPhone 5S,</title> 
   <description>My wife has had this happen a couple of times:

iPhone 5S, iOS8. Only a week of email is synced. Search for an email that is older than a week. Reply to the found email:

Phone says mail rejected.

Device log:

2015-02-21T21:34:43+10:00 INFO: [18988] Horde_Core_ActiveSync_Driver::authenticate() attempt for katie
2015-02-21T21:34:43+10:00 INFO: [18988] SMARTREPLY request received for user katie
2015-02-21T21:34:43+10:00 INFO: [18988] Device entry exists for APPLC8QLF107FL01, updating userAgent and version.
2015-02-21T21:34:43+10:00 INFO: [18988] Request being handled for device: APPLC8QLF107FL01, Supporting protocol version: 14.1, Using Horde_ActiveSync v2.23.0
2015-02-21T21:34:43+10:00 INFO: [18988] GET VARIABLES: Array
2015-02-21T21:34:43+10:00 INFO: [18988] Handling SENDMAIL command with Wbxml.
2015-02-21T21:34:43+10:00 DEBUG: [18988] I  &lt;ComposeMail:SmartReply&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;ComposeMail:ClientId&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I     6F2CB491-1C08-4CB7-AE9F-632919D12A44
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;/ComposeMail:ClientId&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;ComposeMail:SaveInSentItems /&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;ComposeMail:ReplaceMime /&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;ComposeMail:Source&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I    &lt;ComposeMail:LongId&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I      INBOX:25044
2015-02-21T21:34:43+10:00 DEBUG: [18988] I    &lt;/ComposeMail:LongId&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;/ComposeMail:Source&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;ComposeMail:MIME&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I     [3882 bytes of content]
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   &lt;/ComposeMail:MIME&gt;
2015-02-21T21:34:43+10:00 DEBUG: [18988] I  &lt;/ComposeMail:SmartReply&gt;
2015-02-21T21:34:43+10:00 ERR: [18988] Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because folder was not found in cache.
2015-02-21T21:34:43+10:00 ERR: Folder not found in cache.

The mail sits in the phone&#039;s outbox. Going into the outbox, into the mail, and &#039;send&#039; then successfully sends the email.
</description> 
   <pubDate>Sun, 22 Feb 2015 10:38:00 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/13878#t87508</link> 
  </item> 
   
  <item> 
   <title>Changes have been made in Git (master):

commit 4a332474e763</title> 
   <description>Changes have been made in Git (master):

commit 4a332474e763829e6fa3179add18e1f2d9c5604f
Author: Michael J Rubinsky &lt;mrubinsk@horde.org&gt;
Date:   Mon Feb 23 11:25:11 2015 -0500

    Some clients (incorrectly) use LONGID with SMART[FORWARD|REPLY].
    
    Bug: 13878

 .../Core/lib/Horde/Core/ActiveSync/Driver.php      |   35 ++++++++++++-------
 1 files changed, 22 insertions(+), 13 deletions(-)

http://github.com/horde/horde/commit/4a332474e763829e6fa3179add18e1f2d9c5604f</description> 
   <pubDate>Mon, 23 Feb 2015 16:26:15 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/13878#t87516</link> 
  </item> 
   
  <item> 
   <title>(Hopefully) fixed in Horde_ActiveSync 2.26.0</title> 
   <description>(Hopefully) fixed in Horde_ActiveSync 2.26.0</description> 
   <pubDate>Mon, 23 Feb 2015 16:36:26 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/13878#t87517</link> 
  </item> 
   
  <item> 
   <title>Sorry to bear bad news... :(

Still not working.

I have</title> 
   <description>Sorry to bear bad news... :(

Still not working.

I have updated to AS 2.26.0, exact same behaviour still happens. 

I searched on the iPhone 5c and found an email from me to my wife from 2013, replied to it, &quot;rejected by server&quot;.

Went into outbox, send succeeds.

2015-03-04T20:22:58+10:00 ERR: [1517] Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because folder was not found in cache.
2015-03-04T20:22:58+10:00 ERR: Folder not found in cache.</description> 
   <pubDate>Wed, 04 Mar 2015 10:27:27 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/13878#t87627</link> 
  </item> 
   
  <item> 
   <title>Whole device log entry:

2015-03-04T20:22:58+10:00 INFO: [</title> 
   <description>Whole device log entry:

2015-03-04T20:22:58+10:00 INFO: [1517] SMARTREPLY request received for user katie
2015-03-04T20:22:58+10:00 INFO: [1517] Device entry exists for APPLC8QLF107FL01, updating userAgent and version.
2015-03-04T20:22:58+10:00 INFO: [1517] Request being handled for device: APPLC8QLF107FL01, Supporting protocol version: 14.1, Using Horde_ActiveSync v2.26.0
2015-03-04T20:22:58+10:00 INFO: [1517] GET VARIABLES: Array
2015-03-04T20:22:58+10:00 INFO: [1517] Handling SENDMAIL command with Wbxml.
2015-03-04T20:22:58+10:00 DEBUG: [1517] I  &lt;ComposeMail:SmartReply&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;ComposeMail:ClientId&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I     3DFB2622-65D2-4545-B45A-F434A66DF759
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;/ComposeMail:ClientId&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;ComposeMail:SaveInSentItems /&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;ComposeMail:ReplaceMime /&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;ComposeMail:Source&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I    &lt;ComposeMail:LongId&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I      INBOX:11498
2015-03-04T20:22:58+10:00 DEBUG: [1517] I    &lt;/ComposeMail:LongId&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;/ComposeMail:Source&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;ComposeMail:MIME&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I     [3349 bytes of content]
2015-03-04T20:22:58+10:00 DEBUG: [1517] I   &lt;/ComposeMail:MIME&gt;
2015-03-04T20:22:58+10:00 DEBUG: [1517] I  &lt;/ComposeMail:SmartReply&gt;
2015-03-04T20:22:58+10:00 ERR: [1517] Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because folder was not found in cache.</description> 
   <pubDate>Wed, 04 Mar 2015 10:33:09 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/13878#t87628</link> 
  </item> 
   
  <item> 
   <title>Sorry. My comment earlier about it being fixed in Horde_Acti</title> 
   <description>Sorry. My comment earlier about it being fixed in Horde_ActiveSync was incorrect. The fix was actually in Horde_Core 2.19.1. I can verify locally that it works with the fix and is broken again after reverting it. 

Do you have Core 2.19.1 installed?</description> 
   <pubDate>Wed, 04 Mar 2015 13:54:04 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/13878#t87629</link> 
  </item> 
   
  <item> 
   <title>Yes I did... Have now just pushed to 2.19.2 released yesterd</title> 
   <description>Yes I did... Have now just pushed to 2.19.2 released yesterday as well. 

My wife&#039;s phone isn&#039;t here though at the moment, I&#039;ll retry later. </description> 
   <pubDate>Wed, 04 Mar 2015 21:24:41 +0000</pubDate> 
   <link>https://bugs.horde.org/ticket/13878#t87636</link> 
  </item> 
   
   
 
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