error dot-atom

Hello everybody, When creating or modifying a ticket, it

Fri, 15 Jun 2012 10:45:32 +0000

Hello everybody, When creating or modifying a ticket, it is supposed to send an email to the owner, but an error appears: Jun 15 12:39:32 carpe10 HORDE: [whups] Error when parsing dot-atom. [pid 3439 on line 1751 of "/usr/share/pear/Horde/Mime/Part.php"] Any help would be appreciated. Thank you very much in advanced. Kind regards, Héctor Moreno.

Does the owner have a correct email address entered into his

Sat, 16 Jun 2012 17:43:22 +0000

Does the owner have a correct email address entered into his identity?

Hello Jan, Yes, the user has a valid email address. In

Mon, 18 Jun 2012 08:24:57 +0000

Hello Jan, Yes, the user has a valid email address. In the ticket, the email address appears like this: Requester HECTOR MORENO, DDFR I suppose this is not the problem but I show you in case it helps. Thank you very much in advanced. Kind regards, Héctor Moreno.

A backtrace would help to see where this is coming from and

Thu, 25 Oct 2012 17:09:09 +0000

A backtrace would help to see where this is coming from and what exactly is passed to Horde_Mime_Part.

I had the same error popping out and the problem was with th

Mon, 15 Jul 2013 13:41:54 +0000

I had the same error popping out and the problem was with the special characters in "Full name" under Identity. I removed commas from names and the error is gone.