IMP cant retrieve folder content from Gmail server

It seems that IMP has problems to retrieve the content of ce

Sat, 10 Sep 2011 16:05:28 +0000

It seems that IMP has problems to retrieve the content of certain folders, namely the trash & spam folders of my Gmail account. All other folders seems to work fine. The folder tree on the left side saying that I have "7" messages in "Trash" while I click on the folder and there is nothing. The window say "There is no messages in this mailbox". Clicking on "Get Mail" does not help. Horde throws a red popup saying: "The server was unable to generate the message list" and another popup saying: "There has been no contact with the server for several minutes. The server may be temporarily unavailable or network problems may be interrupting your session. You will not see any updates until the connection is restored" See attached IMAP debug log

Nothing wrong in the IMAP log. You will need to look for er

Mon, 12 Sep 2011 00:00:57 +0000

Nothing wrong in the IMAP log. You will need to look for errors in your horde log. IMP works with Gmail just fine so this is not a critical issue.

> Nothing wrong in the IMAP log. You will need to look for

Mon, 12 Sep 2011 02:21:56 +0000

> Nothing wrong in the IMAP log. You will need to look for errors in > your horde log. > > IMP works with Gmail just fine so this is not a critical issue. OK attached is the horde log from after the login when I was in my inbox to the moment I saw the red popup saying "The server was unable to generate the message list"

Nothing wrong in there. Will need to do JS debugging next.

Mon, 12 Sep 2011 02:32:37 +0000

Nothing wrong in there. Will need to do JS debugging next. Namely, the server response to the listMailboxes request: For further debugging information, please read http://www.horde.org/apps/horde/docs/INSTALL#dynamic-view-troubleshooting

OK I have opened the Web console in firefox and when I click

Mon, 12 Sep 2011 11:20:12 +0000

OK I have opened the Web console in firefox and when I click on the Trash folder generating this red popup the console says: [07:17:14.914] POST http://192.168.0.101/horde4/services/ajax.php/imp/viewPort [HTTP/1.0 500 Internal Server Error 1849ms] I also have installed an add-on called JavaScript Debugger (Venkman) but unfortunately I dont know how to use it. It may be helpful...

Check your other log files, namely PHP/Webserver logs.

Mon, 12 Sep 2011 12:03:09 +0000

Check your other log files, namely PHP/Webserver logs.

> OK I have opened the Web console in firefox and when I cli

Mon, 12 Sep 2011 15:58:00 +0000

> OK I have opened the Web console in firefox and when I click on the > Trash folder generating this red popup the console says: > > [07:17:14.914] POST > http://192.168.0.101/horde4/services/ajax.php/imp/viewPort [HTTP/1.0 > 500 Internal Server Error 1849ms] A 500 error from the server generally means a PHP fatal error. So as Jan said: you need to look at the PHP logs.

OK in the httpd_error_log: [Mon Sep 12 19:43:06 2011] [er

Mon, 12 Sep 2011 23:46:35 +0000

OK in the httpd_error_log: [Mon Sep 12 19:43:06 2011] [error] [client 192.168.0.106] PHP Fatal error: Cannot use string offset as an array in /usr/lib/php/Horde/Imap/Client/Socket.php on line 2089, referer: http://192.168.0.101/horde4/imp/ So you guys were right about the PHP Fatal error... What do I need to do next?

> [Mon Sep 12 19:43:06 2011] [error] [client 192.168.0.106]

Tue, 13 Sep 2011 18:33:03 +0000

> [Mon Sep 12 19:43:06 2011] [error] [client 192.168.0.106] PHP Fatal > error: Cannot use string offset as an array in > /usr/lib/php/Horde/Imap/Client/Socket.php on line 2089, referer: > http://192.168.0.101/horde4/imp/ It would be best if you changed the log level to debug for the Horde log ($conf['log']['priority'] = 'DEBUG' in horde/config/conf.php) - this would allow us to get backtraces that could help us out. Looks like this issue is with client side sorting. Looks like you are trying to sort by subject. It's not a problem with all client side subject sorting though, since this works fine for me. There's got to be something specific about one of the subjects in your mailbox that is breaking things. I'm in the process of writing a fake-imap stream handler to allow us to test/debug these kind of issues better. But it's not yet completed.

I already had the log set at DEBUG in $horde/config/conf.php

Tue, 13 Sep 2011 22:32:57 +0000

I already had the log set at DEBUG in $horde/config/conf.php Attached is the horde log from login to until I see the red popups... Anything else please let me know what I can provide you guys to help.

Probably wont help much, but going on Gmail, emptying the tr

Wed, 14 Sep 2011 01:19:44 +0000

Probably wont help much, but going on Gmail, emptying the trash folder, logging out and then returning to Horde to delete an email from Inbox, does not help. I go to the trash and same result: Red popup saying: "The server was unable to generate the message list" The Web console still returns: [21:12:25.690] POST http://192.168.0.101/horde4/services/ajax.php/imp/viewPort [HTTP/1.0 500 Internal Server Error 3038ms] Although in the Web console I saw something that caught my attention (the expiration date): In the "Inspect Network Request" window, under the section "Response Headers" Response Headers ?3051ms Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Connection: close Content-Encoding: gzip Content-Length: 26 Content-Type: text/html Date: Wed, 14 Sep 2011 01:16:45 GMT ***==> Expires: Thu, 19 Nov 1981 08:52:00 GMT <=======************ Pragma: no-cache Server: Apache/2.2.15 (Unix) DAV/2 mod_scgi/1.14 PHP/5.2.13 Vary: Accept-Encoding X-Powered-By: PHP/5.2.13

Changes have been made in Git for this ticket: Bug #10503:

Mon, 19 Sep 2011 04:16:38 +0000

Changes have been made in Git for this ticket: Bug #10503: Add ability to do client sort testing for imap socket driver 5 files changed, 154 insertions(+), 35 deletions(-) http://git.horde.org/horde-git/-/commit/232da541a06e4e44158dbd4ec01ab1ec6bd7104c

> ***==> Expires: Thu, 19 Nov 1981 08:52:00 GMT <====

Mon, 19 Sep 2011 04:19:01 +0000

> ***==> Expires: Thu, 19 Nov 1981 08:52:00 GMT <=======************ This is irrelevant. It's just the web server telling the browser to not cache the webpage (it has nothing to do with the PHP/IMAP connection).

> Bug #10503: Add ability to do client sort testing for imap

Mon, 19 Sep 2011 04:22:16 +0000

> Bug #10503: Add ability to do client sort testing for imap socket driver Can't reproduce. Have you cleared the cache?

2 questions: 1- can I simply patch the files or I should

Mon, 19 Sep 2011 11:00:22 +0000

2 questions: 1- can I simply patch the files or I should update through git ? I normally use pear to upgrade... 2- no I never played around with the cache settings... Since the first install a few months ago I did not touch anything . Might be time for cleanup ?

> 2 questions: > > 1- can I simply patch the files or I sh

Mon, 19 Sep 2011 16:10:25 +0000

> 2 questions: > > 1- can I simply patch the files or I should update through git ? I > normally use pear to upgrade... There's nothing to patch. What was added was simply a test case. > 2- no I never played around with the cache settings... Since the > first install a few months ago I did not touch anything . Might be > time for cleanup ? Please clear your cache if possible. Especially since you report that you have emptied the trash in Gmail, and the client-side code is still being called - if there truly are no messages in the remote mailbox, there should be nothing to sort.

mmmmm... Probably is a rookie question, but is cleaning the

Tue, 20 Sep 2011 01:04:31 +0000

mmmmm... Probably is a rookie question, but is cleaning the cache only means deleting the cache_ and sess_ files in /tmp? If so, then I should probably setup a cron job to cleanup once in a while... I am not using a memcache server as if I remember correctly, it was making horde crashing. My cache system settings are: $conf[cache][default_lifetime] 86400 $conf[cache][driver] Store data in FS $conf[cache][params][dir] /tmp $conf[cache][params][sub] 0 $conf[cache][params][prefix] $conf[cache][compress] -CHECKED- $conf[cache][use_memorycache] None $conf[cachecss] No $conf[cachejs] No $conf[cachethemes] No

I imagine the horde devs are pretty busy these days and went

Wed, 21 Sep 2011 22:46:03 +0000

I imagine the horde devs are pretty busy these days and went ahead with deleting *everything* in /tmp and restarted the session (logout/login again) and same thing: "The server was unable to generate the message list"... red popup... I also upgraded following Jan's email announcing the new webmail release, but no improvement... What next?

Are you still getting these errors? Cannot use string off

Thu, 22 Sep 2011 20:24:18 +0000

Are you still getting these errors? Cannot use string offset as an array in /usr/lib/php/Horde/Imap/Client/Socket.php on line 2089 in your Gmail Trash mailbox? If that mailbox is truly empty, and you are receiving this message, then your installation is seriously broken (since that code can only be reached if there is at least 1 message in the mailbox).

Yes & No... Here's what I did: 1-Went to Gmail & emptied

Sat, 24 Sep 2011 01:17:06 +0000

Yes & No... Here's what I did: 1-Went to Gmail & emptied my trash mailbox. Logout of Gmail. 2-Went back to Horde, and entered the trash mailbox. All was fine, tail -f on httpd_error.log did not show anything. 3-Then I deleted an email from my inbox (from Horde). 4-Went back to the trash, I got the red popup again and [Fri Sep 23 21:10:26 2011] [error] [client 192.XXX.XXX.XXX] PHP Fatal error: Cannot use string offset as an array in /usr/lib/php/Horde/Imap/Client/Socket.php on line 2089, referer: http://192.XXX.XXX.XXX/horde4/imp/ So it seems that I dont get the error when the trash is empty. So to answer your question: no I dont get this error if my trash folder is REALLY empty. I tried deleting an email from Horde as well as from Gmail. Same behavior

> [Fri Sep 23 21:10:26 2011] [error] [client 192.XXX.XXX.XXX

Sat, 24 Sep 2011 23:17:23 +0000

> [Fri Sep 23 21:10:26 2011] [error] [client 192.XXX.XXX.XXX] PHP Fatal > error: Cannot use string offset as an array in > /usr/lib/php/Horde/Imap/Client/Socket.php on line 2089, referer: > http://192.XXX.XXX.XXX/horde4/imp/ You need to do add: Horde::debug($fetch_res); right before line 2089 and provide the debug output here. FYI: I can not reproduce with your instructions. Horde::debug() documentation: http://wiki.horde.org/Doc/Dev/DebugH4

Adding this debug command in Socket.php before line 2089 see

Sun, 25 Sep 2011 00:12:24 +0000

Adding this debug command in Socket.php before line 2089 seems to break Horde... I get a blank page after login. As per the instructions of http://wiki.horde.org/Doc/Dev/DebugH4 I tried : Horde::debug($fetch_res); Horde::debug($fetch_res, '/tmp/output.log'); No success. No log files are created.

> Adding this debug command in Socket.php before line 2089 s

Sun, 25 Sep 2011 03:57:07 +0000

> Adding this debug command in Socket.php before line 2089 seems to > break Horde... I get a blank page after login. Check your logs. If there is a fatal error it will be reported somewhere.

This is not a fatal error screen that I am getting but rathe

Sun, 25 Sep 2011 16:23:27 +0000

This is not a fatal error screen that I am getting but rather a plain while blank page... Anyways, with the Horde::debug($fetch_res) line before 2089 I retrieved the logs (apache and horde) and al I can see is the PHP parse error in the apache log: apache error log: [Sun Sep 25 12:15:06 2011] [notice] Apache/2.2.15 (Unix) DAV/2 mod_scgi/1.14 PHP/5.2.13 configured -- resuming normal operations [Sun Sep 25 12:16:20 2011] [error] [client 192.xxx.xxx.xxx] PHP Parse error: syntax error, unexpected T_STRING in /usr/lib/php/Horde/Imap/Client/Socket.php on line 2089, referer: http://192.xxx.xxx.xxx/horde4/login.php [Sun Sep 25 12:16:20 2011] [error] [client 192.xxx.xxx.xxx] File does not exist: /srv/httpd/htdocs/favicon.ico [Sun Sep 25 12:16:20 2011] [error] [client 192.xxx.xxx.xxx] File does not exist: /srv/httpd/htdocs/favicon.ico horde log: 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting sam inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting trean inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting chora inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting whups inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting luxor inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting klutz inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting jonah inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting hermes inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting gollem inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting passwd inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting agora inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting ulaform inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting ansel inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting wicked inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Setting vilma inactive because the fileroot does not exist or the application is not configured yet. [pid 1825 on line 615 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:09-04:00 DEBUG: HORDE Load config file (nls.php; app: horde) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE Load config file (hooks.php; app: imp) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [imp] Load config file (conf.php; app: imp) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [imp] Load config file (prefs.php; app: horde) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [imp] Load config file (prefs.php; app: imp) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 1825 on line 1809 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 1825 on line 1809 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 1825 on line 1809 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [imp] Load config file (backends.php; app: imp) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:10-04:00 DEBUG: HORDE [horde] Max memory usage: 5767168 bytes [pid 1825 on line 474 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE Horde_Registry: retrieved app with cache ID horde_registry|app|1315349475|ede232fb8c32bfda4411afa41aafd6af [pid 1825 on line 1701 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE Load config file (hooks.php; app: imp) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE [imp] Load config file (conf.php; app: imp) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE [imp] Load config file (backends.php; app: imp) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE [horde] Load config file (nls.php; app: horde) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE [horde] SQL (0.0205s) SELECT alarm_id, alarm_uid, alarm_start, alarm_end, alarm_methods, alarm_params, alarm_title, alarm_text, alarm_snooze, alarm_internal FROM horde_alarms WHERE alarm_dismissed = 0 AND ((alarm_snooze IS NULL AND alarm_start <= '2011-09-25T16:16:11') OR alarm_snooze <= '2011-09-25T16:16:11') AND (alarm_end IS NULL OR alarm_end >= '2011-09-25T16:16:11') AND (alarm_uid IS NULL OR alarm_uid = '' OR alarm_uid = '') ORDER BY alarm_start, alarm_end [pid 1825 on line 801 of "/usr/lib/php/Horde/Db/Adapter/Base.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE [horde] Load config file (motd.php; app: horde) [pid 1825 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:11-04:00 DEBUG: HORDE [horde] Max memory usage: 6553600 bytes [pid 1825 on line 474 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:20-04:00 DEBUG: HORDE Horde_Registry: retrieved app with cache ID horde_registry|app|1315349475|ede232fb8c32bfda4411afa41aafd6af [pid 2578 on line 1701 of "/usr/lib/php/Horde/Registry.php"] 2011-09-25T12:16:20-04:00 DEBUG: HORDE Load config file (hooks.php; app: imp) [pid 2578 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:20-04:00 DEBUG: HORDE [imp] Load config file (conf.php; app: imp) [pid 2578 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:20-04:00 DEBUG: HORDE [imp] Load config file (backends.php; app: imp) [pid 2578 on line 861 of "/usr/lib/php/Horde.php"] 2011-09-25T12:16:20-04:00 DEBUG: HORDE [imp] Max memory usage: 6291456 bytes [pid 2578 on line 474 of "/usr/lib/php/Horde/Registry.php"]

None of this information is helpful. Unless and until you

Mon, 26 Sep 2011 04:56:29 +0000

None of this information is helpful. Unless and until you can get Horde::debug() to provide information, nothing can be done. Inserting a Horde::debug() line should not break anything. If it does, there's really nothing more we can do to help unless you can tell us exactly what is wrong (that's kind of the whole point of Horde::debug() in the first place). Nobody else has either reported this or can reproduce, so unless it can be proven otherwise, there's a good chance that there is something broken on your setup independent from the Horde code.

OK Sorry about the delay in replying here, I have been busy.

Wed, 05 Oct 2011 23:12:03 +0000

OK Sorry about the delay in replying here, I have been busy. That would have been helpful if I knew that in PHP, semicolons were used to end commands... The instructions should have been "insert the line before the block on line 2087" not before line 2089... Thats why the script was broken. Anyways, see attached. Anything more please ask.

> Anyways, see attached. Anything more please ask. Unfor

Thu, 06 Oct 2011 17:31:26 +0000

> Anyways, see attached. Anything more please ask. Unfortunately, not helpful. Do you get the fatal error immediately after this? $fetch_res is exactly what it is supposed to be - an array of data objects. The fatal error you previously reported instead indicates that $fetch_res is a string, which is not the case here.

OK I just retried, and yes after I see the red popup I get a

Fri, 07 Oct 2011 00:57:54 +0000

OK I just retried, and yes after I see the red popup I get a fatal error in apache's error log: "[Thu Oct 06 20:49:41 2011] [error] [client 192.xxx.xxx.xxx] PHP Fatal error: Cannot use string offset as an array in /usr/lib/php/Horde/Imap/Client/Socket.php on line 2090, referer: http://192.xxx.xxx.xxx/horde4/imp/" Attached is the Horde::debug($fetch_res) log More stuff in it than last time, but I dont know if it will help more...

Changes have been made in Git for this ticket: Bug #10503:

Fri, 07 Oct 2011 05:20:51 +0000

Changes have been made in Git for this ticket: Bug #10503: Fix client-side Cc/From/To sorting 2 files changed, 4 insertions(+), 3 deletions(-) http://git.horde.org/horde-git/-/commit/529f75311b9a586a4487313cb556dc71508b168a

Finally figured this out. I had been looking at the wrong s

Fri, 07 Oct 2011 05:23:00 +0000

Finally figured this out. I had been looking at the wrong sorting type, since the line numbers are different in git than in the release version you are using. Turns out it was a PHP syntax issue dealing with dereferencing of object properties. This has been fixed (additionally, we need to sort by the e-mail address for this sort type, not the personal part. This has also been fixed).

Michael, for my own personal education how do I benefit fro

Fri, 07 Oct 2011 11:05:38 +0000

Michael, for my own personal education how do I benefit from the changes you implemented in the git? I normally update via pear and I neverused git with horde... Would pear allow me to upgrade ?

> Michael, for my own personal education how do I benefit f

Sat, 08 Oct 2011 20:35:37 +0000

> Michael, for my own personal education how do I benefit from the > changes you implemented in the git? You will have to wait until the next package of Horde_Imap_Client is released. ...actually, looking at the package, it is probably appropriate to release a new version. So v 1.1.0 has been released.