6.0.0-beta1
9/11/25

[#588] Change default Queue selection in whups
Summary Change default Queue selection in whups
Queue Whups
Type Enhancement
State Resolved
Priority 1. Low
Owners chuck (at) horde (dot) org
Requester rostetter (at) mail (dot) utexas (dot) edu
Created 09/15/2004 (7666 days ago)
Due
Updated 12/18/2004 (7572 days ago)
Assigned 09/15/2004 (7666 days ago)
Resolved 12/18/2004 (7572 days ago)
Milestone
Patch No

History
12/18/2004 10:01:16 PM Chuck Hagenbuch Comment #3
State ⇒ Resolved
Reply to this comment
oops, two "R" states. Resolving, not rejecting.
12/18/2004 09:58:33 PM Chuck Hagenbuch Comment #2
State ⇒ Rejected
Reply to this comment
Yay Horde_Form! This was easy. Resolving.
09/15/2004 07:57:25 PM Chuck Hagenbuch Assigned to Chuck Hagenbuch
State ⇒ Assigned
 
09/15/2004 07:53:42 PM rostetter (at) mail (dot) utexas (dot) edu Comment #1
State ⇒ New
Priority ⇒ 1. Low
Type ⇒ Enhancement
Summary ⇒ Change default Queue selection in whups
Queue ⇒ Whups
Reply to this comment
When creating new tickets, the average user seems incapable of picking the

correct queue, and leaves it at the default value.  So 90% of the bugs are

misfiled into the first queue in the list.  Proposed solution is to 
not default

the Queue selection box to the first queue, but instead make them actually

select a Queue entry from the list, hoping that in doing so they will take

the time to select the correct queue.

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