6.0.0-beta1
9/20/25

[#5634] Performance problems after upgrade to 4.1.4
Summary Performance problems after upgrade to 4.1.4
Queue IMP
Queue Version 4.1.4
Type Bug
State Not A Bug
Priority 2. Medium
Owners
Requester robin.west (at) dal (dot) ca
Created 08/15/2007 (6611 days ago)
Due
Updated 09/05/2007 (6590 days ago)
Assigned 08/16/2007 (6610 days ago)
Resolved 09/05/2007 (6590 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
09/05/2007 02:12:53 PM Jan Schneider State ⇒ Not A Bug
Priority ⇒ 2. Medium
 
08/17/2007 06:41:52 PM Chuck Hagenbuch Comment #5 Reply to this comment
Unfortunately someone who actually has access to the machine while 
it's under load is who's going to be able to do the best diagnosing. 
You might be better off on the mailing lists with this one.
08/17/2007 12:08:28 PM robin (dot) west (at) dal (dot) ca Comment #4 Reply to this comment
Are you running a separate IMAP server or is Horde running on the
same server? I ask because the problem could be datatree/share
performance issues and not IMAP if the server with the high load is
also the Horde or DB server.
Thanks for taking a look at this. IMAP and backend DB are on their own 
dedicated servers. Horde is running on six app servers which use an 
imap proxy to connect to the IMAP server. Only the IMAP server was 
overloaded, the others showed no significant change in performance 
after the upgrade.



I'm wondering if it's either (a) the virtual inbox making heavier use 
of IMAP or (b) changes to the way Ingo accesses IMAP when doing its 
filtering work. But these are just guesses really. Let me know if 
there's any other information I can provide that might give a clue. 
Thanks again.



-Robin
08/16/2007 08:33:20 PM Chuck Hagenbuch Comment #3
State ⇒ Feedback
Reply to this comment
Are you running a separate IMAP server or is Horde running on the same 
server? I ask because the problem could be datatree/share performance 
issues and not IMAP if the server with the high load is also the Horde 
or DB server.



I can't make anything out of those IMAP logs, fwiw.
08/15/2007 06:02:08 PM robin (dot) west (at) dal (dot) ca Comment #2
New Attachment: new_webmail.log Download
Reply to this comment
2nd attachment...
08/15/2007 06:01:36 PM robin (dot) west (at) dal (dot) ca Comment #1
State ⇒ Unconfirmed
New Attachment: old_webmail.log Download
Queue ⇒ IMP
Summary ⇒ Performance problems after upgrade to 4.1.4
Type ⇒ Bug
Priority ⇒ 3. High
Reply to this comment
After upgrading our Webmail installation this morning, we experienced 
severe performance problems on our IMAP server. Backing out the 
upgrade resolved the issue and subsequent tests confirmed that the new 
Webmail is the source of the load, although we're not sure what it is 
doing. I'm hoping you can give us some input or suggestions as to 
where to look to resolve the problem.



Our IMAP server is Cyrus IMAP4 2.1.11 running on Red Hat AS3. Normally 
it handles around 2000 concurrent sessions and the load average is 
between 7 and 20. After the upgrade, concurrent sessions were as 
normal but the load went up to over 700.



We are running the following on six application servers (all Red Hat 
AS3, PHP 4.3.2):

Horde 3.1.4 (upgraded from 3.0.4)

IMP 4.1.4 (upgraded from 4.0.3)

Ingo 1.1.3 (upgraded from 1.0.1)

Turba 2.1.4 (upgraded from 2.0.2)

Backend db is Postgres 7.3.19-RH and we also use LDAP as an address 
book source.



I am attaching two trace files our sysadmins took from our IMAP 
server, showing the IMAP commands generated by the same sequence of 
actions in both the old installation and the new one. It's not very 
readable so I don't know if it's much help.



We've also had 2 or 3 reports of individuals whose inboxes were empty 
when they logged in after the upgrade. I'm still investigating those 
so I don't have any info yet...



Thanks in advance for any suggestions you can offer!



-Robin


Saved Queries