6.0.0-beta1
7/31/25

[#5162] Japanese Text Problems
Summary Japanese Text Problems
Queue Horde Groupware Webmail Edition
Type Bug
State Not A Bug
Priority 2. Medium
Owners
Requester ned (at) itotrading (dot) ca
Created 03/26/2007 (6702 days ago)
Due
Updated 04/02/2007 (6695 days ago)
Assigned
Resolved 03/29/2007 (6699 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
04/02/2007 01:37:23 PM ned (at) itotrading (dot) ca Comment #9 Reply to this comment
Hi Jan,



I got the SUBJECT line to work also by formatting webmails to UTF-8.



Sorry to take up your time.  Thanks for your replies and trying to help.



Please feel free to close this topic.



- Ned.




04/02/2007 01:08:01 PM ned (at) itotrading (dot) ca Comment #8 Reply to this comment
Hi Jan,



Thanks for your reply.



Okay, I tried IE instead of Firefox.  With IE set to UTF-8, Japanese 
text and the sidebar display properly.  Thank you and sorry for taking 
your time with this.  I will have to play with my Firefox settings to 
get it working properly.



But, I tried to send email to myself again from Horde using IE, and 
again I found the same problem as before.



Japanese in the BODY of the email comes out well when the email is 
received.  However, Japanese written in the SUBJECT line of the email 
does not display properly when received.  (Both SUBJECT and BODY 
display properly when writing the mail.)



Can you check this please?  Thanks.



- Ned.
03/30/2007 10:21:08 PM Jan Schneider Comment #7 Reply to this comment
I am sorry.  I don't understand what you mean by " With no word you
responded to my last comment."
I told you:

"You are right, different charsets can't be displayed at the same 
time. Thus we either use UTF-8 as the interface charset, if your 
system supports it, or try to convert to the interface's charset, 
which is Shift-JIS for Japanese. EUC-JP and ISO-2022-JP charsets 
should convert fine to Shift-JIS as long as you have the mbstring and 
iconv PHP extensions installed."



So make sure that your systems supports utf-8 and that you have 
mbstring and iconv installed.
Please try to log into Horde in Japanese, then try the 3 problems I
describe below:
It works fine for me. But this turns into support questions, so please 
use the mailing lists for further help. We can reopen the bug as soon 
as there really is a bug in Horde.
03/30/2007 05:51:49 PM ned (at) itotrading (dot) ca Comment #6 Reply to this comment
Hi Jan,



I am sorry.  I don't understand what you mean by " With no word you 
responded to my last comment."



And regarding:
With no word you responded to my last comment. Until you prove me
anything else, I insist that this is a setup problem on your side.
... I replied on the bug tracking thread as you suggested.  I have 
copied and pasted them below for you to see again.



Please try to log into Horde in Japanese, then try the 3 problems I 
describe below:



1) Text encoding issues in the interface.

2) Subject line can't handle Japanese text when sent from the webmail 
interface.

3) The left hand sidebar doesn't display anything when opened after 
selecting Japanese for the interface language.



Thank you.



- Ned.



Hi again, Jan.



It seems like Horde's bug tracking system can't handle Japanese text, 
either. (Refer to my previous post. All Japanese text is displayed 
incorrectly.)



It is probably a good thing that I sent the same information by email to you.



Here is another Japanese text test below:



日本語表示確認



- Ned.

[Show Quoted Text - 47 lines]
03/30/2007 02:22:07 PM Jan Schneider Comment #5 Reply to this comment
With no word you responded to my last comment. Until you prove me 
anything else, I insist that this is a setup problem on your side.
03/30/2007 01:38:40 PM ned (at) itotrading (dot) ca Comment #4 Reply to this comment
Hi again, Jan.



It seems like Horde's bug tracking system can't handle Japanese text, 
either.  (Refer to my previous post.  All Japanese text is displayed 
incorrectly.)



It is probably a good thing that I sent the same information by email to you.



Here is another Japanese text test below:



日本語表示確認



- Ned.

[Show Quoted Text - 56 lines]
03/30/2007 01:23:02 PM ned (at) itotrading (dot) ca Comment #3 Reply to this comment
Hi Jan,



Thanks for replying to my bug post.  Below are 3 problems that still exist.



1) Here is what displays when I use Shift_JIS:





        116         フレ, 3キ・29, 2007   
        伊東敏秀          サンプル



Do you see, before the "3" and after the "3"?  Those characters are 
WRONG.  (Characters for date and time do not display properly with 
Shift_JIS.)



But when I switch to EUC-JP I get this:



116         木, 3月 29, 2007   
        ����q�/a>   
        �T���v��



The date is displayed correctly (the character for tree, or Thursday, 
is before the 3, and the character for moon or month is after the 3.)   
But please notice, the sender's name and the email subject don't 
display properly.



Also, in EUC-JP, the Horde menus are displayed as question marks.



In UTF-8, none of the characters display properly.  It gives this:



116         ��, 3�� 29, 2007   
        �ɓ��q�G   
        �T���v��



2) When we write an email from Horde's webmail interface, Japanese in 
the body will be sent correctly, but Japanese in the subject title is 
not displayed correctly.  I will send an email to you from Horde's 
webmail interface to show you this problem.



3) The Horde sidebar disappears (even when activated) when the 
language setting is set to Japanese.



I would appreciate if you could take a look at these issues for us once again.



Thanks.



- Ned Milburn.
You are right, different charsets can't be displayed at the same
time. Thus we either use UTF-8 as the interface charset, if your
system supports it, or try to convert to the interface's charset,
which is Shift-JIS for Japanese. EUC-JP and ISO-2022-JP charsets
should convert fine to Shift-JIS as long as you have the mbstring and
iconv PHP extensions installed.
03/29/2007 10:46:07 PM Jan Schneider Deleted Original Message
 
03/29/2007 10:45:58 PM Jan Schneider Comment #2
State ⇒ Not A Bug
Reply to this comment
You are right, different charsets can't be displayed at the same time. 
Thus we either use UTF-8 as the interface charset, if your system 
supports it, or try to convert to the interface's charset, which is 
Shift-JIS for Japanese. EUC-JP and ISO-2022-JP charsets should convert 
fine to Shift-JIS as long as you have the mbstring and iconv PHP 
extensions installed.
03/26/2007 05:19:25 PM ned (at) itotrading (dot) ca Comment #1
Priority ⇒ 2. Medium
State ⇒ Unconfirmed
New Attachment: Horde - Japanese Display Issues.odt
Queue ⇒ Horde Groupware Webmail Edition
Summary ⇒ Japanese Text Problems
Type ⇒ Bug
Reply to this comment
Hello Horde Team,



First of all, thanks for making such a functional and easy to use 
interface.  Great so far, except...



I work in a company that does international business mostly with 
Japan, but also with Korea and China.



The Horde webmail interface in general handles Japanese well except:



1) Japanese in the "Subject" line of a new email is translated to 
garble.  I expect that the subject line isn't set to handle character 
sets outside of Western texts.



2) Some of the interface texts are set to Japanese (Shift-JIS) while 
others are set to Japanese (ISO-2022-JP), and still others to Japanese 
(EUC-JP).  These encodings do not display properly at the same time 
because the web page can only be set to one encoding at a time.  (See 
attachment.)



If anyone can fix this, I would be extremely pleased.



Mail to "ned [at] itotrading.ca"  (Change [at] to @ to send mail.)

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