Summary | Japanese Text Problems |
Queue | Horde Groupware Webmail Edition |
Type | Bug |
State | Not A Bug |
Priority | 2. Medium |
Owners | |
Requester | ned (at) itotrading (dot) ca |
Created | 03/26/2007 (6702 days ago) |
Due | |
Updated | 04/02/2007 (6695 days ago) |
Assigned | |
Resolved | 03/29/2007 (6699 days ago) |
Github Issue Link | |
Github Pull Request | |
Milestone | |
Patch | No |
I got the SUBJECT line to work also by formatting webmails to UTF-8.
Sorry to take up your time. Thanks for your replies and trying to help.
Please feel free to close this topic.
- Ned.
Thanks for your reply.
Okay, I tried IE instead of Firefox. With IE set to UTF-8, Japanese
text and the sidebar display properly. Thank you and sorry for taking
your time with this. I will have to play with my Firefox settings to
get it working properly.
But, I tried to send email to myself again from Horde using IE, and
again I found the same problem as before.
Japanese in the BODY of the email comes out well when the email is
received. However, Japanese written in the SUBJECT line of the email
does not display properly when received. (Both SUBJECT and BODY
display properly when writing the mail.)
Can you check this please? Thanks.
- Ned.
responded to my last comment."
"You are right, different charsets can't be displayed at the same
time. Thus we either use UTF-8 as the interface charset, if your
system supports it, or try to convert to the interface's charset,
which is Shift-JIS for Japanese. EUC-JP and ISO-2022-JP charsets
should convert fine to Shift-JIS as long as you have the mbstring and
iconv PHP extensions installed."
So make sure that your systems supports utf-8 and that you have
mbstring and iconv installed.
describe below:
use the mailing lists for further help. We can reopen the bug as soon
as there really is a bug in Horde.
I am sorry. I don't understand what you mean by " With no word you
responded to my last comment."
And regarding:
anything else, I insist that this is a setup problem on your side.
copied and pasted them below for you to see again.
Please try to log into Horde in Japanese, then try the 3 problems I
describe below:
1) Text encoding issues in the interface.
2) Subject line can't handle Japanese text when sent from the webmail
interface.
3) The left hand sidebar doesn't display anything when opened after
selecting Japanese for the interface language.
Thank you.
- Ned.
Hi again, Jan.
It seems like Horde's bug tracking system can't handle Japanese text,
either. (Refer to my previous post. All Japanese text is displayed
incorrectly.)
It is probably a good thing that I sent the same information by email to you.
Here is another Japanese text test below:
日本語表示確認
- Ned.
anything else, I insist that this is a setup problem on your side.
It seems like Horde's bug tracking system can't handle Japanese text,
either. (Refer to my previous post. All Japanese text is displayed
incorrectly.)
It is probably a good thing that I sent the same information by email to you.
Here is another Japanese text test below:
日本語表示確認
- Ned.
Thanks for replying to my bug post. Below are 3 problems that still exist.
1) Here is what displays when I use Shift_JIS:
116 フレ, 3キ・29, 2007
伊東敏秀 サンプル
Do you see, before the "3" and after the "3"? Those characters are
WRONG. (Characters for date and time do not display properly with
Shift_JIS.)
But when I switch to EUC-JP I get this:
116 木, 3月 29, 2007
����q�/a>
�T���v��
The date is displayed correctly (the character for tree, or Thursday,
is before the 3, and the character for moon or month is after the 3.)
But please notice, the sender's name and the email subject don't
display properly.
Also, in EUC-JP, the Horde menus are displayed as question marks.
In UTF-8, none of the characters display properly. It gives this:
116 ��, 3�� 29, 2007
�ɓ��q�G
�T���v��
2) When we write an email from Horde's webmail interface, Japanese in
the body will be sent correctly, but Japanese in the subject title is
not displayed correctly. I will send an email to you from Horde's
webmail interface to show you this problem.
3) The Horde sidebar disappears (even when activated) when the
language setting is set to Japanese.
I would appreciate if you could take a look at these issues for us once again.
Thanks.
- Ned Milburn.
time. Thus we either use UTF-8 as the interface charset, if your
system supports it, or try to convert to the interface's charset,
which is Shift-JIS for Japanese. EUC-JP and ISO-2022-JP charsets
should convert fine to Shift-JIS as long as you have the mbstring and
iconv PHP extensions installed.
State ⇒ Not A Bug
Thus we either use UTF-8 as the interface charset, if your system
supports it, or try to convert to the interface's charset, which is
Shift-JIS for Japanese. EUC-JP and ISO-2022-JP charsets should convert
fine to Shift-JIS as long as you have the mbstring and iconv PHP
extensions installed.
Priority ⇒ 2. Medium
State ⇒ Unconfirmed
New Attachment: Horde - Japanese Display Issues.odt
Queue ⇒ Horde Groupware Webmail Edition
Summary ⇒ Japanese Text Problems
Type ⇒ Bug
First of all, thanks for making such a functional and easy to use
interface. Great so far, except...
I work in a company that does international business mostly with
Japan, but also with Korea and China.
The Horde webmail interface in general handles Japanese well except:
1) Japanese in the "Subject" line of a new email is translated to
garble. I expect that the subject line isn't set to handle character
sets outside of Western texts.
2) Some of the interface texts are set to Japanese (Shift-JIS) while
others are set to Japanese (ISO-2022-JP), and still others to Japanese
(EUC-JP). These encodings do not display properly at the same time
because the web page can only be set to one encoding at a time. (See
attachment.)
If anyone can fix this, I would be extremely pleased.
Mail to "ned [at] itotrading.ca" (Change [at] to @ to send mail.)