6.0.0-beta1
7/29/25

[#4409] queue change notification
Summary queue change notification
Queue Whups
Type Enhancement
State Resolved
Priority 1. Low
Owners
Requester tmerritt (at) email (dot) arizona (dot) edu
Created 09/11/2006 (6896 days ago)
Due
Updated 09/12/2006 (6895 days ago)
Assigned
Resolved 09/12/2006 (6895 days ago)
Milestone
Patch No

History
09/12/2006 06:05:13 PM Chuck Hagenbuch Comment #2
State ⇒ Resolved
Reply to this comment
Makes sense - committed, thanks!
09/11/2006 07:51:53 PM tmerritt (at) email (dot) arizona (dot) edu Comment #1
State ⇒ New
Priority ⇒ 1. Low
Type ⇒ Enhancement
Summary ⇒ queue change notification
Queue ⇒ Whups
New Attachment: requeue-notify.patch Download
Reply to this comment
When a ticket is moved into a new queue, only the users of the new 
queue receive the notification.  Users from the old queue that rely on 
the email notification don't know that the ticket is no longer their 
responsibility.  The attached patch notifies both queue groups if the 
queue is one of the changed made to a ticket.

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