6.0.0-beta1
7/9/25

[#2207] "DISABLED" in vacation line confuses users
Summary "DISABLED" in vacation line confuses users
Queue Ingo
Queue Version 1.0
Type Enhancement
State Resolved
Priority 1. Low
Owners Horde Developers (at)
Requester dustin (at) ywlcs (dot) org
Created 07/01/2005 (7313 days ago)
Due
Updated 07/27/2005 (7287 days ago)
Assigned 07/03/2005 (7311 days ago)
Resolved 07/04/2005 (7310 days ago)
Milestone
Patch No

History
07/27/2005 11:07:17 AM Jan Schneider Comment #8 Reply to this comment
There is already a preference whether scripts should be activated 
immediately on a rule change.
07/26/2005 10:19:50 PM sky (at) columbia (dot) edu Comment #7 Reply to this comment
Here's a related suggestion:

For  Vacation, and the other special sections, have a 'Save and 
Enable' button.



Many users will save their vacation message, but think this is enough 
to _enable_ the vacation message as well.  "DISABLED" wouldn't have to 
be so loud if we were deflecting this mistake.
07/04/2005 07:39:21 AM Jan Schneider Comment #6
State ⇒ Resolved
Reply to this comment
I've change this in CVS HEAD. Let's see if we get any positive or 
negative feedback. Probably not.
07/04/2005 02:23:56 AM Chuck Hagenbuch Comment #5 Reply to this comment
Changing the wording like this sounds good to me. I can see how the 
all-caps "DISABLED" could throw people off.
07/03/2005 10:17:39 AM Jan Schneider Comment #4
Assigned to Horde DevelopersHorde Developers
State ⇒ Assigned
Reply to this comment
I have no strong opinion about this, anyone else?
07/02/2005 04:27:47 PM dustin (at) ywlcs (dot) org Comment #3 Reply to this comment
I changed the [DISABLED] section in templates/filters/filter.html to



[<tag:filter.enablelink /><font color="red"><gettext>disabled - click 
to enable</gettext></font></a>]



that would probably sate my users.. is it good enough?
07/01/2005 03:09:38 PM Chuck Hagenbuch State ⇒ Accepted
 
07/01/2005 08:11:32 AM Jan Schneider Comment #2 Reply to this comment
I personally don't care if it's "disabled" or "inactive", but making 
the link clickable makes sense to me.
07/01/2005 03:07:19 AM dustin (at) ywlcs (dot) org Comment #1
Priority ⇒ 1. Low
Type ⇒ Enhancement
Summary ⇒ "DISABLED" in vacation line confuses users
Queue ⇒ Ingo
State ⇒ New
Reply to this comment
This is not my first bug complaining about stupid users, but I refuse 
to believe mine are worse than anyone else's.



The big red "DISABLED" that appears next to "vacation" indicates to 
several of my users that vacation messages are disabled systemwide, 
prompting them to contact our helpdesk to ask if they can be enabled.



I'll be glad to hack up a patch, but I'm not sure which way to go on 
this.  Options include:



1) changing [DISABLED] to [inactive - click to activate]

2) removing the [DISABLED] entirely (as there is no corresponding 
[ENABLED], and it's redundant with the check/X column to its right) 
and possibly automatically enabling vacation messages when they are 
configured

3) removing the [DISABLED] entirely and displaying a page of 
instructions after users configure vacation



thoughts?

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