Tickets :: [#1775] Work Request/Dispatch System

6.0.0-beta1

9/6/25

Summary	Work Request/Dispatch System
Queue	Whups
Type	Enhancement
State	Rejected
Priority	1. Low
Owners
Requester	padair (at) pntsi (dot) ca
Created	04/12/2005 (7452 days ago)
Due
Updated	04/12/2005 (7452 days ago)
Assigned
Resolved	04/12/2005 (7452 days ago)
Milestone
Patch	No

04/12/2005 09:26:08 PM	Chuck Hagenbuch	Comment #4 State ⇒ Rejected	Reply to this comment
There isn't a public demo right now that I know of. I encourage you to ask your questions on the Whups mailing list (http://lists.horde.org/); the ticket system is not a good place to ask for information.

04/12/2005 07:41:03 PM	padair (at) pntsi (dot) ca	Comment #3	Reply to this comment
The setup/install of the horde base +whups looks quite complicated and in-depth for a trial. I'd rather not go through all that to find out Whups is not functional for my needs. Perhaps there is some documantation of the features and benefits of the Whups app I can review? Are there any demo sites that allow admin access to simulate setup scenarios? thx.

04/12/2005 07:33:17 PM	Chuck Hagenbuch	Comment #2 State ⇒ Feedback	Reply to this comment
Why don't you try it? http://horde.org/source/ or http://snaps.horde.org/ ...

04/12/2005 07:29:05 PM	padair (at) pntsi (dot) ca	Comment #1 State ⇒ New Priority ⇒ 1. Low Type ⇒ Enhancement Summary ⇒ Work Request/Dispatch System Queue ⇒ Whups	Reply to this comment
I am looking for a "work request", "trouble ticket", "problem tracking" type of application that can manage day to day problems that come with building management. It would be handy if the system can track who which vendor was dispatched to solve the problem and what the ETA and actual repair time is. Other than these few small pages I don't know what Whups is capable or if it can be adapted to track problems other than those related to "Horde" Thx.