When creating a bug, tickets are always sent to all responsible 
parties regardless of whether the bug is assigned.



Is this the expected behaviour?

Superb! Thanks very much for getting around to this before I did!



I do wonder about Ben's suggestion on the devel mailing list... there 
are times where you'd want to see all traffic on a particular queue 
but not all the others.



Maybe not though. Does the submitter always see all traffic on a ticket?



It's a difficult one and all to easy to keep on adding options to fine tune.

There's now a new configuration option under the 'Email Settings' tab 
to control this. Just set $conf['mail']['incl_resp'] to false to 
exclude the responsible users from emails about a ticket that has been 
assigned. (of course, any responsible users who are listed as ticket 
owners will continue to receive email).



Is this more or less what you were after?

Correct Ronny, that is what i ment.



We have been using Whups in the company for a while now, and the email 
notifications is not a big problem. The responsibles in the different 
groups think its ok to receive information/updates about different 
issues.



Still i would be nice to add or remove the email notification.

I don't think this was the requesters intention, but what you think 
makes sense.



I would make this a configuration item that makes the notifications 
*not* being sent to all responsible users of the queue as soon as a 
user or group has been assigned to the ticket.

If I understand correctly, what the bug owner is saying is that all 
persons marked as responsible for a queue receive all bug traffic for 
that queue regardless of whether they are bug owner, assignee or 
whatever.



This can get a little noisy with developers receiving unnecessary traffic.



It would be nice if there was an option to determine whether all 
responsible persons received all queue traffic. Should it be a 
per-person option or global? Or both?



With pointers, I could probably come up with a patch for this - I've 
done little Horde hacking (couple of accepted patches to ingo) but 
know PHP fairly well.

Try to explain again, I don't see the difference between the 2 
alternate scenarios you described.

When a new ticket is made, all the persones added as responsible to a 
group recives an email. Is it possible to setup the notification, so 
its only the responsible person who recieves the mail ?