Tickets :: [#1068] attachments in problem reports

Summary	attachments in problem reports
Queue	Horde Base
Queue Version	3.0
Type	Enhancement
State	Rejected
Priority	1. Low
Owners
Requester	ivan.zilic (at) mainnetworks (dot) net
Created	01/04/2005 (7613 days ago)
Due
Updated	01/04/2005 (7613 days ago)
Assigned
Resolved	01/04/2005 (7613 days ago)
Milestone
Patch	No

01/04/2005 07:23:02 PM	ivan (dot) zilic (at) mainnetworks (dot) net	Comment #3	Reply to this comment
i agree with you. But users are paying for administrator's time, so, we have to pay attention to their spam :(

01/04/2005 07:17:58 PM	Chuck Hagenbuch	Comment #2 State ⇒ Rejected	Reply to this comment
To me this just seems like a way to spam admins even more. People who write "nothing works" in a problem report aren't going to suddenly go and take a userful screenshot.

01/04/2005 07:15:20 PM	ivan (dot) zilic (at) mainnetworks (dot) net	Comment #1 State ⇒ New Priority ⇒ 1. Low Type ⇒ Enhancement Summary ⇒ attachments in problem reports Queue ⇒ Horde Base	Reply to this comment
it would be nice to attach files in the problem reports sent from horde. Im thinking in the users that normally are not very descriptiver with their problems. And administrators dealing with reports like "nothing works", etc. a screenshot would be great Best regards, IVAN