6.0.0-RC7
6/18/26

[#7731] Tickets via mail from unknown users should be created by whups_guests
Summary Tickets via mail from unknown users should be created by whups_guests
Queue Whups
Queue Version 1.0
Type Bug
State No Feedback
Priority 1. Low
Owners
Requester thomas (at) gelf (dot) net
Created 11/27/08 (6412 days ago)
Due
Updated 12/14/08 (6395 days ago)
Assigned 12/1/08 (6408 days ago)
Resolved 12/14/08 (6395 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
513 Chuck Hagenbuch State ⇒ No Feedback
Patch ⇒ No
 
172 Chuck Hagenbuch Comment #2
State ⇒ Feedback
Reply to this comment
It's set on lines 72 and 78, actually.
95 thomas (at) gelf (dot) net Comment #1
Priority ⇒ 1. Low
New Attachment: whups_fix_requester.patch Download
Patch ⇒ Yes
Milestone ⇒
Queue ⇒ Whups
Summary ⇒ Tickets via mail from unknown users should be created by whups_guests
Type ⇒ Bug
State ⇒ Unconfirmed
Reply to this comment
Adding comments by mail is fine, creating tickets with a sender known 
to Horde is fine - just creating a ticket with an unknown email 
address is setting 0 instead of <ticketid>*-1 as user_id_requester. 
Whups_Mail::processMail() correctly sets comment-email, author (if 
found) etc, but Driver_sql::addTicket is setting $requester = 
$ticketId * -1; only if $info['user_email'] is not emty, and 
$info['user_email'] is never set by Whups_Mail::processMail().



Regards,

Thomas Gelf


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