Thu, 20 Nov 2008 08:45:18 -0500 http://bugs.horde.org/ticket/6975 Allow multi-selection Allow multi-selection to perform delete,change tickets in search. Wed, 25 Jun 2008 16:54:41 -0400 http://bugs.horde.org/ticket/6975#t46819 I have no idea what you are saying. Can you please rephrase and use more words? Thu, 26 Jun 2008 06:00:38 -0400 http://bugs.horde.org/ticket/6975#t46831 > I have no idea what you are saying. Can you please rephrase and use > more words? For example,if i have many tickets,mark as resolved and i wanna delete these ticket. There is no any short cut to do this right now, but one by one delete. Allowing multi selection in search result with action like "delete ticket","change ticket" will help much. david Thu, 26 Jun 2008 20:47:46 -0400 http://bugs.horde.org/ticket/6975#t46910 In my opinion, this sort of thing belongs in add-ons or whatnot using the API. We should make it possible via the API, but it will unnecessarily complicate the UI for basic use. Again, in my opinion. Thu, 26 Jun 2008 21:05:59 -0400 http://bugs.horde.org/ticket/6975#t46912 I tend to agree. Especially changing several tickets at once is requiring a highly complicated UI. And tickets should never be deleted IMO. Fri, 27 Jun 2008 03:06:23 -0400 http://bugs.horde.org/ticket/6975#t46919 > I tend to agree. Especially changing several tickets at once is > requiring a highly complicated UI. And tickets should never be > deleted IMO. So, why there is already a "delete ticket" exist ? BTW,people maybe choose whups as help desktop,that possible to delete resolved ticket,or will have thousand tone un-need ticket. Fri, 27 Jun 2008 05:27:18 -0400 http://bugs.horde.org/ticket/6975#t46925 >> I tend to agree. Especially changing several tickets at once is >> requiring a highly complicated UI. And tickets should never be >> deleted IMO. > So, why there is already a "delete ticket" exist ? Yeah, this was really badly phrased by myself. What I wanted to say is that there shouldn't be massive ticket deletions. Of course it makes sense to delete individual, invalid tickets. > BTW,people maybe > choose whups as help desktop,that possible to delete resolved > ticket,or will have thousand tone un-need ticket. This won't hurt anyone, but instead help with back referencing and searching old cases. Anyway, I can see this being implemented as an API like Chuck suggested. Fri, 27 Jun 2008 06:31:08 -0400 http://bugs.horde.org/ticket/6975#t46930