notification mail of created tickets do not have attribute values

Notifications, which are sent out by email when tickets ar

Thu, 07 Feb 2008 02:32:49 -0500

Notifications, which are sent out by email when tickets are created do not have the added custom attribute values. When doing an update of this ticket the send mail then contains these attributes. Example Email Notification: Ticket-URL: https://adm.dinc.org/boz/whups/ticket/?id=17 ----------------------------------------------------------------------- Ticket | 17 Erstellt Von | Akif Dinc Zusammenfassung | Ticket Attribute Test Warteschlange | Kunde Typ | 8D-Report Status | Unbest�tigt Priorit�t | 1. Niedrig MR-Nr. | Fahrzeugtyp | Baugruppe | Zust�ndige | -----------------------------------------------------------------------

Should be fixed now. http://lists.horde.org/archives/cvs/

Sat, 23 Feb 2008 14:32:15 -0500

Should be fixed now. http://lists.horde.org/archives/cvs/Week-of-Mon-20080218/075208.html

notifications of attribute changes do work, but whether the

Sun, 24 Feb 2008 06:08:14 -0500

notifications of attribute changes do work, but whether the history nor the mail notification show the attributes values, instead it shows the value id"s like this: DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED. Ticket URL: https://akif.dinc.org/whups/ticket/?id=108 ----------------------------------------------------------------------- Ticket | 1/08 Updated By | Akif Summary | sasdfas Queue | intern Type | intern -State | Unconfirmed +State | Accepted Priority | 1. Low -Customer | 1 +Customer | 2 Customer Type | 1 -Owners | Akif +Owners | anygroup -----------------------------------------------------------------------

also when doing more then one changes on attributes in the h

Sun, 24 Feb 2008 06:12:22 -0500

also when doing more then one changes on attributes in the history those changes are all inserted one by one. wouldn"t it be better to have it like in the core attributes to combine the changes of the custom attributes into one single history entry?

> also when doing more then one changes on attributes in the

Sun, 24 Feb 2008 18:12:33 -0500

> also when doing more then one changes on attributes in the history > those changes are all inserted one by one. wouldn"t it be better to > have it like in the core attributes to combine the changes of the > custom attributes into one single history entry? Sure, but that's a separate thing - please open a new enhancement ticket for it.