Tue, 07 Oct 2008 04:51:50 -0400 http://bugs.horde.org/ticket/4919 Custom report harness for easy integration of site-specific reporting When I have my tech lead hat on, I'm concerned about three things: 1) what's underway, 2) what's late, and 3) what's over budget. Currently whups natively tracks #1 (state) and #2 (due date), but #3 is user-defined (*). It is difficult to see all of these factors concurrently. Having the ability to turn on additional columns (see also Issue 4586), such as Due Date and the user-defined time-related columns, would help. However, for our needs, a custom report is probably the best option (**). The thrust of this ticket is to support a custom report harness, allowing a site to easily drop in custom reports. The harness should be able to: 1. locate site reports (perhaps through a configuration variable with a default location) 2. interrogate the reports for their name, description, and other details 3. present a selection of available custom reports from the Reports page 4. allow a custom report to fill a block on the My Tickets page Custom reports should be assumed to be interactive; they may have their own form input widgets that operate outside of whups' native controls. A base class/delegate presenting the glue between whups and the report would be beneficial for expediting development of these reports. Additionally, whups could come with a selection of these reports "standard". Careful selection of canned reports would allow whups to become out-of-box-ready for managers. (*) We use three very simple attributes: Original Estimate, Current Estimate, and Actual. We have specially tagged comment blocks that are in a known format. We track line items of work and then a cron job goes through and sums up the hours for each ticket and fills in the Actual attribute. hermes is, right now, overkill for our needs. (**) In our case, a table with tickets in one column and hours remaining in another, with each hours cell color coded to indicate if it's past due or near due would work. Fri, 19 Jan 2007 09:30:25 -0500 http://bugs.horde.org/ticket/4919#t28699